Repair

Samsung washing machines are considered one of the most reliable and durable. However, even they tend to break.

Read the article about how household appliances are repaired, which parts of a Samsung washing machine fail most often, and how to troubleshoot problems on your own.

What parts of Samsung washing machines break most often?

Most often, small single parts fail, which are easy to replace yourself., for example, a water level sensor or a pump. Basic components in the form of a drum or control board break less often, however, it happens.

heating element

If the heating element fails, the water stops heating. However, there is no need to rush to change this element. It is possible that the electrical wiring was damaged. Therefore, before buying a new heating element, you need to check the electrical circuit.

Error codes indicating that the heating element has failed:

• H1;
• H2;
• HE;
• HE1, HE2;
• HC, HC1, HC2;
• E5, E6.

If the wiring is in order, then you will have to disassemble the washing machine and change the heating element. Read more here.

Control board

The control board is the “brain” of the Samsung washing machine. It is she who controls the operation of all components of the device. It contains control triacs, which are connected to various elements of the unit.


The controller stops working properly for the following reasons:

1. Wiring burned out.
2. Triacs or tracks have burned out. Most often this happens due to unstable voltage in the electrical network.
3. Contacts have oxidized.

Errors that indicate a breakdown of the control board:

• AE,
• AC,
• AC6,
• D.E.

You can find out about repair and replacement of the control unit Here.

Water level sensor

If the water level sensor fails, the following signs will indicate this:

1. The machine washes or turns on the heating element, but there is no water in it.
2. The tank overflows or does not receive water.
3. The machine does not spin.
4. In rinsing mode, the device alternately pumps out and supplies water.

Error codes that indicate failure of the pressure switch:

• 1E,
• 1C,
• E7.

It is easy to check the functionality of the sensor. It is located immediately under the top cover of the washing machine. You can find out more here.

Breakage of the cross

The cross connects the drum and the tank. It may break due to normal wear and tear if the washing machine is used for many years. Other causes of malfunction include too hard water, manufacturing defects, and bearing wear.

Main signs of failure:

1. The appearance of noise, rattling and knocking during washing.
2. Excessive movement of the device.
3. Slow rotation of the drum, or its complete stop.

There is no specialized error code indicating a faulty crosspiece, although Sometimes the following values ​​appear on the display:

• UE,
• E4,
• UB.

Belt

If the belt has stretched, fallen off or broken, the following codes will indicate this:

• 3E;
• EA;
• 3E1, 3E2, 3E3, 3E4;
• 3С, 3С1, 3С2, 3С3, 3С4;
• UE;
• E4;
• UB.

The belt often falls off when the washing machine is overloaded. In this case, it is simply returned to its place, avoiding further loading of an excessive amount of things. Belt replacement required when it is torn or overstretched.

The cause may be failure of other parts:

• crosses,
• bearings,
• loosening of the motor or pulley,
• drum deformation.

Bearing

Error codes indicating bearing failure:

• UE;
• E4;
• UB.

Failure of the bearings is indicated by squeaking, crunching and grinding noises that occur when the drum rotates.

Additional signs of failure:

1. After washing, things remain wet.
2. The device vibrates strongly.
3. The seal begins to wear off.

Pump

Error codes indicating a broken drain pump Samsung washing machine:

• 5E (SE);
• E2;
• 5C.

Sometimes the reason for the appearance of the code is not a breakdown of the pump, but a disconnection of the wires in the area from the drain pump to the control module. If the wires are ok, then the part needs to be replaced.

Signs that indicate pump failure: the machine does not drain water and does not spin clothes. Read more here.

Shock absorbers

Shock absorbers are necessary to dampen tank vibration washing machine. They can stretch or break due to regular overload of the device. In this case, extraneous noise, creaking, knocking appears. The machine will vibrate strongly and move from its usual place. Sometimes a problem with shock absorbers is indicated by tight rotation of the drum.

Instructions for replacing shock absorbers - here.

Cuff

The following codes indicate cuff damage:

• L.E.;
• LE1;
• E9;
• L.C.;
• LC1.

If the car starts to leak, it is possible that the cuff is damaged. The most common cause is a puncture, which can be caused by a sharp part, such as a paper clip or screw.

Sometimes the rubber simply wears out during long-term use., contact with hot and cold water, chemicals. Worn bearings and a bent cross can speed up its deterioration.

To understand the cause of the leak, the cuff must be examined. Most often, finding a hole is not difficult. After detecting a defect, the device should be disassembled and the damaged part replaced. It's easy to do it yourself. Will tell you about replacing the cuff this publication.

Drum

Drum axle load imbalance error:

• UE;
• T4;
• UB.

More complex technical faults include bearing wear and deformation of the drum itself. In the latter case, it will have to be changed.You can handle the job yourself if you understand how to completely disassemble a washing machine.

All about drum breakdowns and repairs - in this section. All error codes have been reviewed Here.

Causes of malfunction and ways to eliminate them

Based on certain signs, you can suspect which part of the washing machine has failed. Correct diagnostics allows you to eliminate the cause of the malfunction even without contacting a technician.

Doesn't heat water

Reasons why the device does not heat water:

1. The washing mode is incorrectly selected or the temperature is set incorrectly.
2. The machine is not connected correctly.
3. The heating element or thermostat is faulty.
4. The electronic module is broken.

If any part fails, it needs to be replaced. In other cases, it is enough to adjust the device settings. He'll tell you why it doesn't heat up. this article.

The castle is on fire

The lock may light up or flash for the following reasons:

• Child lock function activated;
• there was a malfunction in the controller;
• there was a breakdown of the electronics responsible for blocking the hatch;
• the door lock is broken;
• The hinges of the hatch were skewed.

Read more about the problem here.

Flowing

Causes of leakage washing machine:

1. The drain filter is clogged or poorly screwed on.
2. A blockage has formed in the powder hopper.
3. There is excess pressure in the water supply.
4. The cuff tore.
5. The pipe is damaged or the clamps are loose.

To cope with the problem, you need to turn off the electricity, then remove the blockages, or restore the integrity of the damaged parts. Read more Here.

Doesn't wring out

There can be many reasons why the washing machine does not spin things out. The most common of them:

• the drainage system is clogged;
• “no spin” mode is selected;
• the device is overloaded;
• the drain pump has failed;
• the motor brushes are worn out;
• the belt is stretched or slipping;
• the controller has failed;
• shock absorbers are worn out;
• The motor or pressure switch is broken.

Read more about the malfunction here.

Doesn't turn on

Reasons why the washing machine does not turn on:

1. No electrical connection.
2. The cord is broken or the plug is faulty.
3. The hatch locking device or the power button is broken.
4. The controller has failed.
5. The interference filter is faulty.
6. Wiring is damaged.

First you need to check whether electricity is supplied to the device. If everything is in order, replacement of faulty parts is required. You can find out more here.

Doesn't take up water

Reasons why the washing machine does not take in water:

• the water supply valve is closed or it is turned off in the entire house;
• the hose is kinked;
• the electronic water supply valve burned out;
• the control board has failed;
• the pressure switch is faulty;
• UBL is broken.

Read more in this material.

Doesn't drain

Causes of malfunction:

1. The drain hose is kinked, pinched or clogged.
2. A blockage has formed in the sewer or siphon.
3. The drain filter or pipe is clogged.
4. The pump is faulty.
5. The control module has failed.
6. The pressure switch is broken.

If the cause boils down to a blockage, it must be eliminated. Faulty parts are repaired or replaced. Read more here.

The door won't open

Reasons for door blocking:

• the hatch door handle broke;
• the device responsible for locking the hatch is faulty;
• The controller has failed.

To eliminate the cause, it may be necessary to replace the hatch handle, UBL, or repair the control board. Why the door won't open and how to fix it, you can find out Here.

Jumps during the spin cycle

Reasons why the machine jumps during the spin cycle:

1. If the device is new, the transport bolts may not have been removed.
2. The device is not installed correctly.
3. The floor is too smooth.
4. The shock absorbers are broken.
5. The springs on which the tank is attached are worn out.
6. The counterweight mounts are loose.
7. The bearings have failed.

Read more in this article.

How to disassemble a Samsung machine yourself?

Disassembly instructions Samsung washing machine:

1. Remove the cover.
2. Remove and distribute for detergents.
3. Remove the control module.
4. Remove the service panel.
5. Remove counterweights.
6. Dismantle the heating element.
7. Remove the belt.
8. Detach the center and rear panels.
9. Remove the tank with the drum, disconnecting it from the springs.
10. Remove the bottom cover and unscrew the motor with counterweight.

The wires must be disconnected carefully, being careful not to damage them. It is better to record the entire disassembly process on camera so as not to get confused during subsequent installation. Detailed instructions for disassembly - Here.

When does the drain hose need to be replaced?

Replacing the drain hose is required in three cases:

• the hose is too short, connection difficulties arise;
• there is mechanical damage on the hose;
• the hose is so clogged with debris and scale that the blockage cannot be removed.

What to choose: fix it yourself or call a repairman to your home?

If a breakdown occurs, the owner of a Samsung washing machine is faced with the question of whether to repair it himself or call a technician. To make the right decision, you need to carefully analyze the situation.

If the device is under warranty

If the device is under warranty, you should not attempt to repair it yourself.. There is also no need to pay for the services of private masters.

Damage that occurs through no fault of the buyer is subject to warranty service. It is free, at the expense of the manufacturer.

If the device breaks down due to external factors, for example, it was dropped or connected incorrectly, you will have to pay for repairs yourself.

Repair it yourself

You can handle minor breakdowns on your own, for example:

1. Replacing the pressure switch.
2. Clearing the blockage.
3. Rebooting the machine due to a controller malfunction.
4. Replacing a pump, door hinge or hatch, etc.

If you have experience and capabilities, you can try to carry out more complex repair work, among which:

• replacing the heating element,
• hatch cuffs,
• motor,
• shock absorbers.

The cost of repairs on your own is affected only by the price of the part and amounts to 2-3 thousand rubles.

At the service center

Entrust your washing machine to professionals recommended in the following cases:

• controller is faulty;
• bearing replacement is necessary;
• dismantling of the tank or cross is required;
• The tank support broke.

Repairs that require complete disassembly of the washing machine are complex and time-consuming. Only experienced craftsmen can cope with it. If you try to intervene on your own, you can completely damage the washing machine.

The cost of repair by specialists will be from 2 to 7 thousand rubles for each breakdown, depending on the cause.

You will find all the most important and useful information about Samsung washing machines in this section of the site.

Conclusion

The Samsung washing machine is a technologically complex device. If any breakdown occurs and its causes are not obvious, it is better to entrust the diagnosis and repair of the device to professionals.