What to do if water is leaking from your Samsung washing machine?

foto23511-1Samsung washing machines are popular and reliable devices that are often preferred when choosing appliances for the home. But even they are not immune from breakdowns.

Sometimes a Samsung washing machine can leak. There is no need to be afraid of this. In some cases, it is quite possible to resolve the issue even on your own.

What are the reasons why water is leaking from a Samsung washing machine, how to find the problem and fix it yourself, we will tell you in the article.

First actions when a leak is detected

If you detect a leak in your washing machine, you should act as quickly and accurately as possible. Procedure:

  1. foto23511-2Without stepping on water, you need to turn off the power. It is advisable not only to press the off button on the washing machine, but also to disconnect it from the network. If it is impossible to do this, turn off the electricity supply to the sockets or completely unscrew the plugs on the meter panel.
  2. Turn off the water supply to the washing machine. If you can’t do this, you will have to shut off the water supply to the entire apartment.
  3. Remove water from the floor.
  4. If there is any accumulated water left in the washing machine, it needs to be drained. This can be done using the emergency drain function, through a filter located on the front side below.
  5. Remove items from the washing machine.

If you find a puddle on the floor, your personal safety and the safety of your home will depend on the correct actions.

Causes of malfunction

A sudden leak can occur in a device from any manufacturer, even Samsung. The main reasons for the appearance of puddles on the floor include:

  • operating errors;
  • use of low quality parts;
  • using the wrong detergent;
  • mechanical wear of elements and components;
  • violation of the tightness of connections.
It is extremely rare that a leak can be the result of a manufacturing defect. In this case, the defect appears almost immediately after starting the washing machine.

The following error codes on the display can indicate water leakage or spontaneous draining of the tank in Samsung washing machines: LC1, LC, E9, LE1, L.E..

On devices that do not have a display, the leakage signal may be the following condition:

  • blinking mode lights (all);
  • the glow of the temperature indicators - the highest and the lowest.

The washing machine does not always display an error code when water leaks.

Inspect the hoses

foto23511-3To the washing machine two hoses lead:

  • drain;
  • for collecting water.

Both of them can become sources of leakage. Therefore, a complete and thorough inspection should be performed:

  1. It is necessary to check the quality of connections to communications and to the machine itself, first the water supply hose, then the hose that provides drainage.
  2. Inspect the entire surface of the hoses, checking their integrity.

If there is a defect in the hose itself, it is better to replace it. It is not advisable to repair or patch them.

If no leak is detected outside the device, you should proceed to examining the machine itself.. To do this, provide free access from all sides.

Leaking from drain filter

If water leakage occurs in the area where the drain filter is located, it is necessary to remove the panel at the bottom of the machine. There is a possibility that it is simply poorly screwed on.

This may be the case when, after the next cleaning of the drain filter, it was not screwed all the way. The solution to the problem is to be careful not to strip the thread, but at the same time screw the filter tightly enough.

The filter requires regular cleaning, as small objects that accidentally fall into the drum can accumulate in it.

Dripping from the powder receptacle

foto23511-4This situation can arise in several cases. The most common option is a blockage.

It is also quite possible to cope with the problem on your own. To do this, remove the cuvette. Clean and wash it separately, removing layers of unwashed detergent, lime, etc.

It is also advisable to check the condition of the powder receptacle. washing machine into which the cuvette is inserted. It should also be cleaned.

The second case that leads to a leak through the powder receptacle is very high water pressure in the water supply. This situation is relatively rare and may occur primarily in the private sector.

An artificial decrease in water pressure will help cope with an emergency situation.. You can do this yourself by adjusting the degree of opening of the valve on the water supply hose.

How to deal with the problem, you can watch the video:

It pours from the hatch

If during washing water pours out or even slightly leaks from the hatch of the washing machine, you need to make sure that the cause of the leak is laundry that did not fall on the seal, which broke the seal of the door. Otherwise, most likely the problem is in the cuff.

Damage to the cuff may be very minor, but during the washing and rinsing process, quite a lot of water can leak out.

In some cases, the cuff can be repaired with a patch., as a temporary option.But it is advisable to change the seal by installing a new part.

If you carry out repairs yourself, you need to purchase a completely identical cuff. You need to be prepared for the fact that during the process of replacing a part, the washing machine will have to be partially disassembled.

Leaking from below

A leak under the machine may be a sign that the problem lies in the pipes. If the clamps are simply “loose”, they are tightened. But if the pipes themselves are damaged, they are replaced with new ones.

Damage to the tank wall

foto23511-5Cracks on the surface of the tank itself can cause leaks.

The reason may lie in the overload of the washing machine, frequent entry of foreign objects, malfunctions of the heating element, etc.

Solving the problem - replacing the tank. But doing this on your own is very difficult, even with experience.

It is best to contact a washing machine repair company for help.

DIY repair

When faced with a leak, it will be necessary to analyze not only the condition of the Samsung washing machine. You should start by identifying the source of the spilled water.

This may be a breakdown that is not even related to the device, and the water just flowed under the washing machine. For example, as a result of a break in the water supply or heating radiators, a leaky toilet cistern hose, etc.

Depending on the level of skill in handling equipment, it is possible to eliminate some problems with water leakage on your own.

The simplest approach is to check the integrity and quality of hose connections. Also check the drain filter.

To eliminate other problems, you will need to partially disassemble the washer.. In some cases, for example, if it is necessary to replace the tank, it is difficult to cope on your own, and it is better to contact a washing machine repair company.

Calling a specialist: the price of the issue

foto23511-6If you were unable to fix the leak on your own, it is recommended to contact a company that repairs washing household appliances, including Samsung.

Depending on the complexity of the repair, the cost of the work differs. In the capital and large cities, prices may be higher.

On average in Moscow:

  • repair/replacement of pipes – from 900 rubles;
  • replacing the hatch cuff - about 1,000 rubles, etc.

In most cases, device repairs are carried out by a technician on site. But in some cases, for a complete diagnosis, you may need to pick up the car to examine it in a workshop.

The price of parts that require replacement is not included in the price.

If the machine that is leaking is still under warranty, you should contact a service center for help.. You should not try to repair the car yourself, as there are seals on it.

The buyer of a washing machine receives information about the location of the nearest service point and telephone numbers directly during the transaction.

If the car is no longer under warranty, then you should seek help from certified companies that have proven themselves in the service provision market. After completing the repair, the repairman issues a guarantee.

It is not advisable to call a master privately, based on a random advertisement, since there is a risk of falling for scammers who will lure you out of money, but either do not complete the work or do it poorly.

You will find all the most important and useful information about repairing Samsung washing machines in this section of the site.

Conclusion

If your Samsung washing machine is leaking, then in most cases the problem can be solved even on its own. But in some cases, diagnostics and serious repairs are necessary, which only a professional can perform.

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