How to correctly replace the cross on a Samsung washing machine?

foto23890-1The washing machine cross is the part that is responsible for attaching the drum to the tank. It is she who ensures its rotation.

At first glance, it may seem that it is difficult to replace a part, but if you understand this issue and strictly follow the instructions, you can cope with the task yourself.

The article will discuss how to properly replace the drum cross on a Samsung washing machine.

How do you know when it's time to change?

Signs that indicate a part needs to be replaced:

  1. foto23890-2Unusual noise occurs when the washing machine is operating. This could be a knocking, grinding or squeaking sound.
  2. Excessive movement of the device during washing, which was not previously observed. The machine may move greatly from its original location.
  3. The drum does not spin well, after which it may stop completely.

If there is a suspicion that the crosspiece is broken, it needs to be replaced. The part itself is inexpensive, but it is difficult to get to it, since it will require removing the drum. Repairing the part is also impractical. A new crosspiece will cost less than dismantling, fixing and installing the old one.

The causes of failure can be very diverse.. Most often, crosspiece deformation is caused by bearing defects. Also, one should not exclude increased water hardness, which complicates the rotation of parts and increases the load on them. As a result, the soft metal simply changes its original shape.



The rarest reason is a manufacturing defect.It can be installed in the early stages of operation of the device. In this case, you should not try to disassemble the machine and replace the crosspiece yourself. You need to contact the store where you purchased it and report the problem.
Samsung washing machines signal a malfunction with special codesdisplayed on the display. However, if the crosspiece breaks, you will have to recognize it by other signs.

Preparation for the procedure

Before you begin the basic procedure for replacing the spider, you need to perform preparatory steps:

  • shut off the water supply to the washing machine;
  • disconnect the device from the power supply;
  • drain the water remaining in the tank, unscrew the inlet hose and remove the drain filter;
  • move the washing machine away from the wall - if possible, it is better to take it out of the bathroom, this will make the job faster and easier.

To carry out repairs, you will need tools. Therefore, you need to prepare in advance:

  • screwdriver,
  • bit,
  • hammer.

Step-by-step instruction

Step-by-step instruction for replacing the cross:

  1. foto23890-3Remove the top cover from the device. To do this, unscrew the bolts with which it is secured.
  2. Remove the front wall, dismantle the control panel, cuff and UBL.
  3. Remove the back wall of the washing machine. If the device is belt driven, then it is removed.
  4. Disconnect the engine and remove the tank, unscrew the bolts that are located around the perimeter. There are a total of 14 of them in Samsung washing machines. If the tank is collapsible, then it is separated into 2 parts. With non-separable tanks the task is more complicated. Most often you have to change it completely, or cut it with a hacksaw (only a specialist can handle this task).
  5. Assess the condition of bearings and seals. If they show signs of wear, it is better to replace them too.
  6. Unscrew the crosspiece, which is fixed to the outer surface of the tank using two auxiliary bolts or one central bolt. You can knock out the axle using a hammer and chisel.
  7. Remove the broken part and put a new one in its place. It should fit perfectly into the grooves. To do this, scroll it and find the optimal position. For better fixation, the bolts are lubricated and tightened.
  8. Reassemble the washing machine in reverse order and check its operation.
If the process of disassembling a washing machine is being carried out for the first time, you need to record all your actions on camera. This will allow you to assemble the device in the correct sequence.

Video instructions for replacing the cross on a Samsung washing machine:

Where and at what price can I buy a new part?

You can buy a new crosspiece at a Samsung service center, or at a specialized store that sells components for household appliances. Another option is to order the part online.

foto23890-4The price depends on the point of sale, as well as on the car model for which it was produced. Estimated price – 2000-3000 rubles.

You need to purchase exactly the part that is “native” for the brand and model of the washing machine. It must be original. When making a purchase, you need to ask the seller for a receipt.

Another option is to buy a used crosspiece. Such parts are often available from craftsmen who repair household appliances. However, the seller will not be able to guarantee its proper operation for a long time, which is why it is so important to evaluate its appearance.

The part purchased for disassembly must be free of visible cracks and have a polished sliding bushing. If there are dents on it, you should not buy such a cross.

Where can I find a specialist and how much will it cost?

Since it is not always possible to replace the crosspiece yourself, owners of Samsung washing machines often turn to a specialist. You can find a specialist by looking at an ad on the Internet or in a newspaper. Another option is to trust word of mouth, provided that your friends have used the services of repairmen and were satisfied with them.

To minimize the risk of encountering scammers, it is better to contact a large workshop that has a representative office in the city and its own website. Reviews of the work of masters can also be searched on the Internet.

Replacing a cross is a complex type of repair, so such work is not cheap. The master will require about 3,000 rubles, excluding the cost of the part itself.

The procedure is lengthy and can take up to 3 hours. However, conscientious specialists guarantee the uninterrupted operation of the new part for up to 2 years.

You need to pay for the specialist’s work only after its completion, when he provides papers stating that he provided the service.

foto23890-5To avoid dealing with scammers, you need to pay attention to the following signs:

  • the master works alone;
  • there are no reviews about it on the Internet;
  • he demands a fee for calls and diagnostics, although he has not completed the work;
  • offers replacement crosspieces at an inflated price;
  • offers to pay for the cost of the part, but does not provide it, citing the need to order.

If any actions in a specialist’s work are alarming, it is better to refuse cooperation.

You will find all the most useful and interesting things about the Samsung washing machine drum in this section.

Conclusion

Replacing the crosspiece of a Samsung washing machine is a labor-intensive task. If you make an effort, you can cope with the task on your own. However, without knowledge and skills, there is a risk of damaging the device.In this case, it is better to contact a specialist.

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