Why doesn't the drum spin in a Samsung washing machine and how to fix it?
If the drum in a Samsung washing machine does not spin, you need to determine what the problem is. There is a possibility that a work stoppage is not even an equipment breakdown.
But it’s almost impossible to say right away what’s going on - step-by-step diagnostics are needed, checking the functionality of the nodes involved.
Why the drum does not spin when washing in a Samsung washing machine, we will tell you what to do in such a situation in this article.
Content
Possible causes of problems with Samsung
Stopping the wash due to the drum not spinning can be caused by various reasons. It is necessary to pay attention to the device’s display, since it reports most failures by issuing error codes.
The simplest option is why it doesn’t rotate drum, may have a very simple explanation:
- overload of laundry items;
- a stuck object that stops movement;
- blockages (pipe, drain hose).
More complex technical reasons for failure include the following:
- Failure associated with the engine (coil combustion, winding breakdown, wear of lamellas, abrasion of brushes).
- Failures associated with the drive belt (flew off, stretched, broke).
- Malfunctions in the control module.
- Problems with network voltage.
- Bearing wear.
With regard to models with an inverter motor, it is necessary to take into account that such a washing machine does not have a drive belt, therefore, such equipment simply cannot have a number of breakdowns.
Diagnostics in case of malfunction
Modern Samsung washing equipment is a complex and sensitive technology that responds even to minor faults and interference. The display is a good help in determining the type of failure.
Eg:
- If it is impossible to drain due to a clogged drain pipe, filter, or hose, the washing machine reports a malfunction using one of the codes - 5C, 5E,SE,E.
- If there are problems with the motor brushes or belt, as well as in case of overload and failure of the electronic board, one of the codes may be issued - UB, UE, E.
- Unstable voltage in the network, failure in the control board - UC, 9C, 9E1, 9E.
What should I do if it doesn’t rotate when washing?
You should start analyzing the situation with the simplest failure situations, gradually moving on to more complex ones, requiring partial or complete disassembly of the apparatus.
Power Error
When connecting the washing machine through extension cords or tees, unstable voltage may occur. In this case, various failures may occur, including failure of the drum to rotate.
The solution to the problem is to connect the washing machine directly. In this case, you need to make sure that the voltage in the network corresponds to the norm (not low or high, there are no surges).
Overload
After turning off the power, you need to open the hatch door and take out some of the things from the drum. This must be done even if, at first glance, there is no overload.After this, start the washing machine.
If the wash went well, then it was a matter of extra things. This is the simplest user error that can lead to the reel not spinning.
Blockage
First, turn off the power and try to open the door. If there is water in the drum, but the wash has not started, then, with a high degree of probability, you can suspect that the problem is a clog.
To remove the blockage, the water from the washing machine must be drained.. After this, it is necessary to methodically inspect the components that are directly involved in the drainage system.
The check should begin with the drain filter. It is located on the bottom front of the washing machine.
When you unscrew it, all the water in the tank will fall on the floor, so you need to stock up on rags in advance. If no blockage is found, you need to move on to other units that may become clogged.
In addition to analyzing the condition of the automatic washing machine itself, it is necessary to check whether there is a sewer blockage in the place where the drain is made. You can find out how to clean the filter in a Samsung washing machine here.
Foreign object that interferes with rotation
In cases where the drum has not started spinning before the water has filled, the door can be opened. You should try to turn the drum by hand. If this could not be done or the drum moves extremely tightly, most likely a foreign object is preventing rotation.
Foreign objects in the tank do not always cause the drum to not spin. But if this happens, the tank itself may even be damaged, which leads to very expensive repairs. In this case, you should stop trying to rotate the drum.
Bearing wear
A situation with bearing wear can arise during long-term operation of the machine.
A weakened seal begins to leak water into the bearing., which, with regular contact with moisture, begins to gradually deteriorate and can lead to jamming of the drum.
In such a situation, the technician recommends replacing the part. Such repairs are carried out by completely disassembling the washing machine.
The drive belt has worn out or fallen off
Drive belt in a Samsung washing machine - This is a part that, during intensive long-term use, can:
- wear out and deteriorate;
- stretch;
- fly off;
- tear.
If the belt has fallen off and this has happened for the first time, you can put it back on and continue using the washing machine. Wherein you should check the condition of the pulley itself.
But when this situation repeats, or the belt has visual signs of wear, it needs to be replaced with a new one. Read about how to do this here.
Engine problems
After checking the washing machine for blockages, foreign objects in the tank, and analyzing the condition of the belt, you can move on to the engine. To do this, look at the condition of the brushes and coil.
Since the motor is located at the bottom of the washing machine, optimal access to it will be through the bottom. To do this, the machine must either be placed on its left side or tilted strongly to obtain an overview and be able to reach the part.
The engine is bolted and connected to other components by wires. To check its condition and performance, it is necessary to completely remove the entire part.
For testing you will need a multimeter and other tools. If you have no experience in carrying out serious repair work, then it is better to entrust the repair to professionals. Most engine failures require expensive and complex repairs.
Video instructions for replacing brushes in a washing machine:
Problems with the control module
If the problem is in the control module, then you won’t be able to deal with it without the help of a wizard.. The control board is located on the top of the washing machine, right behind the panel with indicators and buttons.
The master, having removed the control module, carries out its diagnostics. If necessary, replaces elements, cable. Sometimes you may even need to completely replace the module and reflash it. This is a fairly expensive repair.
He will tell you how to repair the control unit in a washing machine. this article.
Calling a master: how to find and how much to pay?
If you cannot solve the problem yourself, you must contact a repair company. washing household appliances. You can find a company in your city on the Internet.
The technician is called by telephone. It is necessary to tell the dispatcher the model of the washing machine and describe the breakdown.If a replacement part (such as a drive belt) has already been purchased, this should be mentioned.
The cost of a specialist’s work does not include the price of elements that require replacement and consumables that may be needed (for example, sealant). Payment to the technician depends on the complexity of the repair performed and the company’s price list.
For the capital, the average price is:
- cleaning the drain filter – from 1,000 rubles;
- repair of the control module – from 1,500 rubles;
- replacement of brushes – from 1,000 rubles, etc.
If it is necessary to replace parts, it is advisable to use original spare parts.
If the washing machine is new and is under warranty, then you need to contact the nearest service center directly.. You should not open the case yourself, as this will damage the integrity of the seals.
In order to repair a washing machine, it is recommended to call a technician from a company that repairs and installs household appliances, which has been operating on the market for a long time and has a decent reputation. Such companies are responsible for the final result of the repair and issue a guarantee for the work performed.
Prevention
In order to avoid a number of faulty situations, it is imperative to adhere to preventive measures when operating Samsung automatic washing equipment.
These include the following requirements and rules:
The drum must not be overloaded. This creates additional stress on machine parts and accelerates their wear.- Washing items should not be forced into the drum.
- Items that are sent for washing must be repaired before washing.This will prevent poorly sewn buttons, hooks, etc. from accidentally coming off.
- Items with a large number of sewn-on decorative elements are recommended to be washed in special mesh bags. Even if some part comes off, it will remain in the bag and will not damage the tank and drum.
- Preventative regular cleaning of the drain filter will help to promptly remove small objects (coins, beads, etc.) that accidentally fall into the drum.
- When replacing a belt, it is better to give preference to high-quality products that are fully suitable for a specific model of Samsung washing machine.
- It is necessary to use high-quality detergents for washing.
- After finishing washing, it is recommended to turn off the power. This will protect the equipment from possible power surges in the network.
- The room in which the washing machine is located should not be very humid. A constant wet environment causes parts to wear out faster.
You will find all the most useful and interesting things about the Samsung washing machine drum in this section.
Conclusion
If the washing machine does not spin the drum, you need to determine what the reason is. This situation will not be solved on its own, so you need to analyze and diagnose the possible problem step by step.
Some problems can easily be solved, but to cope with serious problems, you will need the help of a professional.
