Step-by-step instructions for replacing shock absorbers on a Samsung washing machine

Samsung automatic washing machines have a complex design. The overall washing effect and comfort when using washing equipment depends on how well each of the parts works.

In some cases, usually after many years of service, the elements of the device begin to wear out. Some of them can be repaired, others, for example, shock absorbers, can only be replaced.

We will tell you in this article how to replace shock absorbers on a Samsung washing machine.

What do the details look like?

The purpose of shock absorbers is to dampen vibrations of an automatic machine during the washing process. When the drum rotates strongly, the washing machine begins to vibrate. Shock absorbers located at the bottom prevent it from bouncing and jerking.

The design of these parts includes the following elements:

• cylinder;
• gaskets;
• piston with curtains;
• spring.

In modern models, spring shock absorbers are replaced with dampers, which have a similar cylindrical design, but without springs.

The dampers are also located under the tank, and the springs are located above it, and it is on them that the tank itself is suspended. Such designs are considered more relevant, as they contribute to better performance of the main function - vibration damping.

Depending on the model of the washing machine and user settings, the drum can make up to 1,800 revolutions per minute. This creates a significant load, which contributes to the wear of the parts and connections involved in this process.

Shock-absorbing devices, making spring movements, allow the drum to rotate. And at the same time, the increased load is not transferred to the nodes adjacent to it, which, thanks to this, last much longer.

How to determine that they need to be changed?

Damage to shock absorbers and dampers for housewives does not go unnoticed. Malfunctions of this unit always manifest themselves with noise and knocking that is uncharacteristic of normal operation.

In addition, the following manifestations can be considered indirect signs of wear:

• strong vibration and even spontaneous movement of the washing machine on the floor during washing and spinning;
• An abnormally weak spin cycle or its complete absence is possible.

Since the listed symptoms are also typical for other problems, you should also analyze the type of the hatch cuff and the condition of the tank. If there are serious problems with the shock absorbers, the tank begins to sag and lose its elasticity.

This circumstance may even have external manifestations:

• creases and folds on the sealing cuff of the hatch;
• lowering the drum below the normal level;
• lack of elasticity of its fastening.

In machines with vertical loading, if there is a problem, you can notice that the tank swings freely if you touch it with your hand. The same circumstance can be noticed in front-loading machines when the top cover is removed.

Such manifestations can occur even when the drum is empty, and under load the situation becomes even worse. If there is no damage, then the tank, after swinging it by hand, very quickly returns to its original position without unnecessary swinging.

If the seal only crumples on one side, most likely only one damper has failed.

If there is a problem with the shock absorbers, they need to be replaced immediately. The machine cannot be used if it is in a faulty condition., since this may lead to breakdowns of other parts and, as a result, more complex and more expensive repairs.

Procedure

With use, the resistance between the piston and cylinder decreases, and the shock-absorbing functions become weaker.

There is no point in trying to repair them - there are no spare parts available for them., and home-grown measures will give too short-term effect, so these parts should be replaced with new ones when worn out.

The shock-absorbing devices of washing machines perform purely mechanical work and are not connected to the electrical circuit of the device. This makes it possible to replace them even without special electrical knowledge. But to gain access to these parts, the washing machine will have to be partially disassembled.

Procedure:

1. If there is water in the washing machine, it needs to be drained. Drain the remaining water through the drain filter.
2. Laundry – remove from the drum.
3. Unplug the machine.
4. Shut off the water supply.
5. Pull out the device so that it is easily accessible from all sides.
6. Remove the top cover by unscrewing the screws that secure it on the back side.
7. Remove the powder tray.
8. Unscrew all the screws that secure the control panel. Place the removed part on top of the car so as not to break the contacts.
9. Remove the cuff from the front of the washing machine. It is secured with a wire clamp with a spring, which needs to be pryed off with a screwdriver and removed.
10. The cuff is tucked inside the machine, into the drum.
11. Remove the front panel by unscrewing all the screws holding it in place. Disconnect the wires from the door lock.
12. The dampers that require replacement are located under the tank, on both sides.
13. Unscrew the fasteners using a wrench and remove the dampers.
14. Install new parts in their place. Carefully tighten the fasteners.
15. Reassemble the washing machine in reverse order
16. After assembly, connect all communications.
17. Perform a test run, for example, on a quick wash with spin.

Another way to access the dampers is through the bottom. In this case, the machine (with all the water previously drained) is installed at an angle. If there is a panel on the bottom side, remove it. Dampers are replaced in the same way.

The process of replacing shock absorbers on a washing machine is in the video:

Rules for selecting spare parts

Each washing machine model has its own design features. Therefore, there are no universal spare parts that fit all washing machines.

When purchasing new shock absorbers, it is advisable to make sure of their quality. When compressed, the part must resist.

If, when compressing, practically no effort is required, such a part is not suitable for installation.

You should not purchase more powerful ones shock absorbers with the hope that the washing machine can be overloaded. This is a mistaken opinion; this cannot be done, since all elements of the machine (not just dampers) are designed for certain loading parameters specified by the manufacturer.

If you have doubts about choosing a new pair of parts, you can go to the store with the removed ones and ask the seller to pick up similar ones.

Video review on the selection of shock absorbers:

Call a technician: repair price and ordering

If it is impossible to replace the shock absorbers on your own, it is better to call a technician from a company that provides repairs to washing household appliances. When submitting a request, you must inform the dispatcher about the model of the automatic machine; this information is in the product passport. If dampers have already been purchased, then this should also be mentioned.

The average duration of a technician’s work is up to 1.5 hours, unless problems were discovered along the way that also require the attention of a specialist. Upon completion of the work, a test run of the machine is performed and a guarantee is issued for the repairs performed.

It is not advisable to call specialists based on random advertisements, as there is a risk of falling for scammers. In this case, you may not get quality repairs at all. It is better to contact a trustworthy company that has been in the service provision market for several days.

Find out more about repairing Samsung washing machines in this section.

Conclusion

You can replace shock absorbers on a Samsung washing machine yourself, or use the services of a household appliance repair company. If you are not confident in your ability to replace parts yourself, it is better to entrust the work to a professional.