Why does error e2 occur in a Samsung washing machine and how to fix it?

During operation of the Samsung washing machine, malfunctions and breakdowns may occur. The device signals problems using a specific coding on the display.

In some cases, when “E2” appears on it, you can cope with the task on your own, in others you will need the help of a specialist.

Why error E2 appears on the display of a Samsung washing machine, what it means and how to troubleshoot the operation of the household appliance, we will tell you in the article.

What does the code mean?

Depending on the model, the washing machine may or may not have a display. In the first case, information about the malfunction appears on the display in the form of a combination of letters and numbers - E2. In the second case, it is necessary to decipher the signal from the indicators and light bulbs on the case.

Decoding

Indication E2 indicates an error in draining the Samsung washing machine. In addition to this encoding, “5E”, “5C” and “SE” can signal an error on various models.

For washing machines without display The following combination indicates a drain violation:

• the temperature indicator lights up at +40? C;
• simultaneous flashing of all washing mode lamps.

The general interpretation of the error is the inability of the washing machine to drain water. The wash cycle stops.

Causes

Lead to the appearance of E2 there could be a number of reasons:

1. Drain filter clogged.
2. Sewer blockage.
3. Kink in the drain hose.
4. Drain hose clogged.
5. Pump (pump) failure. This makes it impossible to pump out water. This type of malfunction accounts for 9 cases out of 10. The solution to the problem is to replace the pump.
6. Malfunction of the electronic controller. The controller itself is a microcircuit. During the repair process, a specialist replaces failed parts and solders contacts. In more rare cases, a complete replacement of the unit with the installation of a new control module is required.
7. Problems with wiring and contacts in the circuit. Damage to the wiring requires replacement of the cable or elimination of local damage.
8. The pipe connected to the pump is clogged. Cleaning can be carried out by a specialist by partially disassembling the washing machine.

Troubleshooting yourself

In some cases, it is possible to solve the problem and restore normal operation on your own. To do this, it will be necessary to systematically examine those nodes that are involved in the draining process and may be the source of the problem.

Drain filter clogged

It is possible to determine the condition of the drain filter only by inspecting it. Access to it is located on the front panel of the washing machine at the bottom. Usually on the right.

Since access to the filter and its cleaning is accompanied by the leakage of a small amount of water, then You need to prepare for cleaning in advance:

• put a rag on the floor;
• Place a jar or other container nearby into which the water flow can be directed.

How to clean the filter:

1. Open the hatch.
2. Turn the plug counterclockwise to remove the filter.
3. Drain the water onto a rag or into a jar.
4. Clean the filter by removing debris from it.
5. Rinse the filter.
6. Set it in place.
7. Close the hatch.

Even if the filter is not clogged with debris, cleaning it will benefit the car.

Blockage in the drainage area

The check must be carried out at the point where the drain hose of the washing machine is connected to the sewer pipe. To do this, follow these steps:

1. Disconnect the drain hose from the sewer pipe.
2. Lower the hose into the bucket/tub/sink.
3. Turn on the washing machine.
4. After drawing water, turn on the drain.

Kink (squeezing) of the hose

The inability of the machine to drain may be due to improper placement of the drain hose.

If it is squashed, it may prevent used water from flowing out. and lead to the appearance of error “E2”.

The solution to the problem is to straighten the hose. If it is severely physically damaged, it is recommended to replace it with a new one.

The drain hose is clogged

Clogging of the hose itself occurs in rare cases, usually after many years of operation without cleaning. To clean it you should:

• disconnect the hose from the point where it taps into the sewer;
• disconnect the second end of the hose from the washing machine body;
• clean/rinse the hose;
• install in its original place.

Calling a master: how to find and how much to pay?

In order to diagnose and repair your washing machine, you should call a specialist. The foreman carries out repair work and adjusts equipment.If necessary, replace parts that have become unusable.

For machines that are not under warranty, it is recommended to trust service companies, which have been on the service provision market for a long time and are officially registered. You can find them via the Internet by entering the name of your city when searching.

The cost of repairs is determined by the volume of work performed, the need to replace equipment, etc. Also, the price depends on the company’s policy and may differ by region and individual localities.

Average cost of work:

• pump replacement – ​​about 2,000 rubles;
• pipe cleaning – 1,500 rubles;
• repair of the control module, partial replacement of elements - about 2,500 rubles;
• wiring repairs - about 2,000 rubles, etc.

If it is necessary to use new spare parts and other consumables during the repair process, they are paid separately. But diagnostics, when followed by repairs, are free for most companies.

Contacting private individuals for repairs does not provide confidence in the quality of the work being carried out.. One should be wary of a requirement for an advance payment before the technician arrives or an offer to give money to purchase a part that requires replacement. Fraudsters can simply disappear, taking the amount of money given to them.

Companies that repair household appliances provide a guarantee on the work performed.

Malfunction prevention

Prevent fault “E2” The following measures will allow:

1. It is necessary to periodically clean the drain filter of your washing machine.
2. Do not allow objects that can clog the filter to get into the drum - coins, lint from fluffy clothes, buttons, snaps, etc.
3. The drain hose should be kept free and not damaged or pinched.
4. Sewer pipes must be maintained in working order and periodically cleaned.
5. In the private sector, the washing machine should be protected from rodents, as they can damage elements, including the wiring inside the housing.

Recommendations

Advice from experts will help in resolving the issue of device breakdown:

1. If you do not have technical knowledge and skills, you should not disassemble the washing machine. It is better to entrust the diagnosis and repair of serious breakdowns to a specialist.
2. The machine should not be used immediately after it has been brought in from frost.
3. All repair work should be carried out after disconnecting the washing machine from the network.

You can learn more about error codes for Samsung washing machines. Here.

Useful video

Fault repair for error E2 in a Samsung washing machine - in the video:

Conclusion

Eliminating error “E2” does not always require calling a technician. But if you can’t cope with the malfunction on your own, you will need the help of an experienced specialist.