Why the Samsung washing machine does not turn on: finding the problem and its solution
A household appliance that has firmly occupied its niche in the modern person’s home is the washing machine.
Among the wide range of manufacturers, Samsung equipment is especially popular, characterized by high quality, functionality, and long service life.
Despite numerous positive characteristics, the consumer may encounter a situation where the Samsung washing machine does not turn on.
A detailed study of why the washing machine does not respond to startup and what to do in this case will help you quickly solve the problem.
Content
Possible causes of malfunction
A malfunction of a Samsung washing machine can be caused by numerous reasons.
Also considered a number of factors that can also affect the performance of a household appliance:
- lack of water,
- incorrect connection,
- failure of system components of the washing machine.
Before turning to professional experts for help, you should conduct a detailed diagnosis yourself.If you follow a certain sequence of actions, you can quickly fix the problem.
What should you check first?
In a situation where the Samsung washing machine does not turn on, The diagnosis should begin with the following key points.
Availability of power supply
First of all, check the connection of the washing machine to the power supply. If a device connected to the network does not work, then it is worth checking whether the fuse on the electric meter has blown.
The power supply may have been knocked out due to a burnt-out light bulb., then after turning on the toggle switch, the electricity supply will resume and the washing machine will start working.
If, after plugging the washing machine back into the socket, the safety circuit breaker trips again, then the problem requires a more serious approach to solving and cannot be done without the help of a qualified technician.
Socket performance
Check the presence of electricity in the outlet into which the washing machine is connected. To do this, plug any other household appliance into the outlet. If it works, then the reason should be looked for in the washing machine; if not, then test other outlets in the house.
The extension cord is carefully inspected. The plug must be intact, not melted, and the wire must not be pinched.
Hatch closing tightness
The thing is that the Samsung washing machine has a special hatch locking device built into it. If the hatch is not closed tightly (clothes or other foreign objects have gotten into the gap between the doors and the body), then the lock is activated and the washing machine does not turn on.
Possible power surges
There was a sharp surge in voltage, the protection was triggered, causing the washing machine to not work.
If after 10 minutes the device does not work, then a sudden surge in voltage could cause failure of the wiring or electronic control board. Such malfunctions require qualified assistance from a technician.
Quality of connection of the water supply system
There have been cases when the water supply tap was closed for a while and they simply forgot to open it.
Also Samsung washing machine does not turn on if there is very little water pressure in the tap. The pump does not have enough power to draw the required volume of water for washing, and the device turns off.
If, as a result of the initial diagnostics, the Samsung washing machine does not turn on, you will have to stock up on the necessary tools, patience, knowledge and move on to the next stage - disassembling the household appliance and repairing the failed element.
Basic problems and solutions
The external inspection of the washer has been completed, but no problem has been identified. It's time to start disassembling the household appliance.
In order for the work to proceed quickly and efficiently, You need to make sure you have all the necessary tools in advance:
- a set of keys and screwdrivers of different sizes,
- pliers,
- as well as a multimeter (a special device for measuring current and resistance).
Having prepared for work, you can begin a step-by-step disassembly, diagnostics, and, if necessary, replacement of damaged elements of the Samsung washing machine.
Cord and plug
First of all, check the integrity of the cable at the bend points and the junction with the plug.
For this set the multimeter to the “buzzer” mode, apply the probes to the wire cores on both sides. The characteristic squeak of the device indicates the serviceability of the element.
When examining the plug, special attention must be paid to ensure that the plastic body is intact, without cracks or signs of melting. The metal pins in the plug should not move.
If any irregularities are detected, the plug or cable must be replaced.
Hatch door
A prerequisite for starting a Samsung washing machine is that the hatch door is tightly closed (a characteristic click should be heard when closing). If the door does not close tightly, but there is no external mechanical damage, A multimeter will help you check if the lock is working.
Similar actions are carried out with the hatch door closed. If the resistance indicator has changed, the lock is working; if the indicator is still 0, then the locking element will have to be dismantled and a new one installed.
The work is carried out according to the following algorithm:
- Using a screwdriver and pliers, remove the cuff clamp.
- After unscrewing the fixing bolts from the case, remove the old lock.
- Disconnect the connectors of the old element.
- Connect the connectors to the new lock.
- Fix the new part with bolts to the body.
- Install the cuff and secure it with a clamp.
If the lock is jammed when the door is closed, you need to remove the top panel and, by pressing the latch, open the hatch door.
Power button
Most often, the failure of the power button is caused by wear or oxidation of the contacts.. In order to check the functionality of the button, it is tested with a multimeter in the on and off position (the washing machine is disconnected from the power supply).
Algorithm of actions:
- unscrew the fixing bolts and remove the front panel;
- if the cause of the malfunction is oxidation of the contacts, they are simply cleaned; in another situation, the old button is replaced with a new one;
- check the functionality of the new element with a tester.
Before purchasing a new button, it is very important to check that the item number and series match the type and model of the washing machine.
Interference filter
Network interference filter (abbreviated as FPS) is an element of an electrical circuit washing machine, protecting equipment from electromagnetic radiation that occurs during the operation of other household appliances located nearby.
A faulty FPS blocks the operation of the washing machine. In a Samsung washing machine, the FPS is located under the top cover. It looks like a small barrel with five terminals. Three outputs for input (phase, zero, ground) and two for output (phase and zero).
The filter is tested after the element is removed from the washer lid. The FPS is checked with a multimeter (the tester is set to “voltage” mode). Lack of voltage at the outputs indicates a breakdown of the element.
Replacing a surge protector is easy, following a certain algorithm of actions:
- Remove the top cover of the housing.
- The old device is disconnected from the power supply (the bolts are unscrewed, the connectors are disconnected).
- Connect a new element and test it with a multimeter.
The new filter must exactly match the brand of the previously installed part.
Control module
If during the diagnostic process all elements of the electronic circuit turned out to be serviceable, then the reason why the Samsung washing machine does not turn on most likely lies in a faulty control module.
Repairing or replacing a module requires a highly qualified technician, therefore, without certain skills and knowledge, you should not start solving this problem.
Calling a Samsung repairman: where to find it, how to avoid falling for scammers?
In a situation where self-diagnosis and repair of a Samsung washing machine did not lead to the desired result, there is only one thing left to do - call a professional technician.
It’s worth finding out in advance how to do this correctly so as not to encounter scammers.
TOP 5 most popular and effective ways to find a repairman washing machines:
-
The first leading place in the ranking is occupied by an online service for selecting repair specialists. There are a sufficient number of services, registration on which will help you quickly choose a specialist and apply for repairs.The advantages of this method: accessibility anywhere in the country, round-the-clock access to the necessary information, a large selection of specialists at various levels.
The disadvantages include not always truthful reviews, which can affect the final choice.
- The second item in the ranking is newspaper advertisements. This is a fairly popular and familiar search for a master.A phone call allows you to immediately discuss the details of interest, the cost of the work, and also draw up a preliminary portrait of the person who may come to the call. One of the disadvantages of this method is the amount of time spent on calling.
- The third place of honor in the ranking is occupied by the so-called “word of mouth”. It would seem that what could be more reliable is the recommendations of a friend. But you should never forget that the previous client’s opinion is based not only on the results of the master’s work. A person can formulate a review based on personal feelings. So, for example, being in a not very good mood, few people pay attention to the positive qualities of the master, paying attention only to his shortcomings and shortcomings.
- The fourth place is occupied by service centers. The advantage of such organizations is that both the master and the client are always legally protected (a service agreement is drawn up). It is this official document that will become the basis for legal proceedings in the event of unsuccessful repair of the washing machine.
- The last place in the ranking of the most popular ways to find a craftsman is advertisements on a pole. Of course, this method is not relevant for large cities, but for small towns and villages, advertisements on a bus stop pole will help you find a good local washing machine repair professional.
To avoid dealing with scammers, When choosing a specialist, you should pay attention to the following:
- the master, without studying the problem, immediately names the final diagnosis and the amount of future repairs;
- the so-called “specialist” demands advance payment (even partial) for work not yet completed.
The above signs indicate that most likely the master is a fraudster whose services you should refuse.
The final cost of washer repair depends on many factors:
- price of components,
- urgency of order fulfillment,
- complexity of work.
Find out more about repairing Samsung washing machines - at this section.
Video on the topic of the article
Why the Samsung washing machine does not turn on and how to fix the problem, the video will tell you:
Conclusion
The Samsung washing machine did not turn on - this is not a reason to panic. Careful step-by-step diagnostics of all elements of the device will help you solve the problem yourself.
