10 reasons why a Samsung washing machine “jumps” during the spin cycle, and how to eliminate them
The operation of the washing machine is accompanied by characteristic sounds and slight vibration. But if the device begins to literally “bounce” and move spontaneously across the floor, it is necessary to determine the cause.
There may be several of them, and each will require mandatory elimination. Some of them are easy to handle on your own, while others will require the help of a specialist.
We’ll talk about why a Samsung washing machine “jumps” during the spin cycle and how to fix it in this article.
Content
Why does the machine “jump” and what can I do about it?
Modern automatic washing machines are programmed to perform the entire washing cycle without human intervention. At the same time, the equipment itself is fully designed for the loads that all washing programs can produce.
Unsuitable floor surface
The washing machine moves within a few centimeters and shaking may occur due to the floor surface being too slippery.
During an intensive spin cycle, the washing machine can literally begin to slide across the surface.
The way out is to install the machine on a rubberized mat.. This will not only prevent the machine from moving on its own, but will also suppress rattling.
Unremoved shipping bolts
If the machine is just installed after transportation, it is necessary to remove the transport bolts. Their purpose is to hold the tank in place when transporting the device. They are on the new machine, and they are used when transporting the washing machine from one apartment to another.
The number of shipping bolts may vary between models. They are installed on the rear wall of the machine. The exact number of transport bolts is indicated in the documents for the washing machine.
Imbalance with loading
An imbalance of things loaded into a car is one of the common reasons why the car shakes, especially at high speeds. Incorrect loading means the following conditions:
| Problem | What caused the problem | Solution |
| Things inside the drum have collected in one lump, which the washing machine cannot distribute evenly. | This may be a situation when smaller items, during processing, got inside a larger one, for example, a duvet cover | To avoid this situation, it is recommended to use special mesh bags for washing clothes. |
| The tank was initially filled more than 2/3 full. | Tightly stuffed laundry not only causes the machine to shake, but is also difficult to wash and rinse because the machine cannot fluff it properly. | For high-quality washing, the drum should not be filled to more than 2/3 of its volume, even if the machine is designed for greater weight |
| Loading weight exceeded | Heavy, but quite compact in size products can lead to exceeding the permissible load | If non-standard items are sent for washing, or there are doubts about the total weight of all items in the drum, it is recommended to weigh them before putting them in |
It must be taken into account that when wet during the washing process and saturated with water, things become much heavier than when dry. This increases the load on the machine components that are involved in the drum rotation process.
For machines without a display, the following condition may indicate a failure:
- the second temperature indicator from the top is lit;
- All mode lights blink.
If the machine is unbalanced, you must:
- Turn off the washing machine.
- If there is water in the drum, it must be removed through the emergency drain filter.
- Take out some things.
- Close the hatch door.
- Start the washing machine.
Incorrect installation of a household appliance
Correct installation of a Samsung washing machine involves not only proper connection of communications.
One of the rules often ignored by users is a level floor. Its surface must be smooth, without slopes, grooves or other defects.
If there is any doubt about the existence of a slope, you need to check the surface using a special tool to determine the level.
When installing, you need to keep in mind that the legs of the washing machine are adjustable. If they are the problem, then the problematic legs just need to be tightened, leveling the level of the washing machine.
If the entire floor is uneven, a separate concrete platform should be made for the washing machine.
Damper wear
The dampers in the washing machine are located under the tank.They are designed to dampen its vibrations during washing and spinning clothes at high speeds.
If such a breakdown occurs, the dampers must be replaced with new ones. Prevention of wear of shock absorbers - avoid overloading laundry, washing shoes with a spin cycle.
Objects caught between drum and tank
Small objects (coins from pockets, buttons, hooks and other items torn off during washing) often get into the space between the tub and the drum.
You can check this by spinning the empty drum by hand.. If this is difficult to do, then there is a possibility that the interference is caused by foreign objects.
First, you should check the area around the hatch under the cuff by bending its edge. If this does not help, then most likely you will have to partially disassemble the washing machine to find the object that is interfering with the rotation.
The springs are worn out
Springs are elements that hold the tank on top. These are fairly reliable parts that rarely require replacement. They pick up vibrations, dampening the vibrations of the tank.
When worn, the tank is not held in the required position and dangles freely. The solution to the problem is to replace worn parts.
Counterweight malfunction
This structural element of the washing machine is located on top, under the lid. The block provides stability and reduces vibrations. During intensive use, wear of the counterweight is possible in rare cases.
Vibration and knocking, which are not accompanied by a grinding sound, may indicate problems with the counterweight.
Factory defect or engine damage
The motor of the washing machine ensures that the drum rotates during spinning and washing. When short-circuited, this element no longer fully performs all declared functions, its power decreases.
Worn brushes can also cause the washing machine to jerk during operation. Also, regarding new washing machines, there is a possibility of a manufacturing defect.
Professional diagnostics will help identify serious damage.
Bearing problems
Bearings wear out during operation when exposed to moisture. Due to their destruction, the shaft begins to come into contact with the drum itself. This leads to creaking, bouncing of the entire machine and its displacement on the floor.
If the integrity of the bearings is damaged, the machine must be repaired immediately., since broken fragments can damage important parts, which will complicate and significantly increase the cost of repairs.
Calling a master: how to find and how much to pay?
If you can’t handle the breakdown yourself, you need to contact a company that repairs Samsung household appliances. You can find such a company on the Internet.
The cost of work depends on the company's pricing policy, and does not include the price of parts that require replacement.
In the capital, the average price for services is:
- replacement of shock absorbers or bearings – from 1,200 rubles;
- replacement of brushes – from 900 rubles;
- removal of a foreign object – from 1,200 rubles, etc.
If the machine is under warranty, you should not disassemble it yourself, as this will void the warranty. You can find out about companies that support such machines when purchasing equipment in a store.
Regardless of the severity of the failure, It is better to trust the work to a representative of a household appliance repair company, rather than to an individual by random ad. This will give confidence in the quality of the repair performed and prevent fraud. In addition, companies provide a guarantee on their work.
Find out more information about repairing Samsung washing machines in this section.
Video on the topic of the article
Why the washing machine jumps and how to install it correctly, the video will tell you:
Conclusion
If the machine jumps and does not stand still during the washing process, you should first eliminate possible consumer errors. A slight vibration when spinning at high speeds is a normal situation and is not a malfunction.
But serious shaking is a reason to diagnose and eliminate the defect in the equipment. In the absence of the proper experience and necessary tools, it is better to entrust such a task to professional craftsmen.
