Why doesn’t the door of a Samsung washing machine open after washing and how can I force it to open?

Problems with the washing machine are upsetting and often disrupt plans.

Failures can occur at any stage of work, and even such reliable equipment as Samsung is not immune to them. One possible problem is a locked door that cannot be opened.

Why the door of a Samsung washing machine does not open after washing and what to do in this case, we will tell you in the article.

In what cases is a non-opening door normal?

Locking the washing machine hatch door is a necessary option that ensures tightness during the washing process.

Samsung Security Standard

A door that doesn't want to open is not always a failure, in some cases this is a normal and even necessary function.

After the normal completion of the washing cycle, the Samsung automatic machine does not open the door immediately, but after 1-2 minutes.

This is a standard safety measure, which is programmed by the manufacturer itself - the water must drain completely and the drum must stop moving.

Child lock enabled

Another normal condition for a car when the door does not open is accidental (or special) activation of the “Child Lock” option. After canceling it, the car can be opened.

Typically, locking is achieved by pressing a combination of two buttons. They may differ in different models. This point can be clarified in the passport for the machine or on the Internet by setting the encoding of the model of your device.

Reasons for blocking the door

If, after working in the usual mode, the washing machine does not open the door, you should not try to pull it with force; it is better to immediately figure out what is causing the problem.

Common violations include:

1. System failure. It can be caused by several circumstances - these can be power surges, even a sudden power outage. Another reason is interruptions in water supply.
2. The machine is unable to drain water. If there is water in the tank, the door does not open because of this. In this case, the unlock signal is not sent by the system. This situation can occur when the drain hose is clogged.
3. Lock block malfunction. Jamming can cause inaccurate closing with foreign objects getting into the lock, rough handling of the door, as well as natural wear and tear of the mechanism.

What to do?

When deciding how to open the hatch door, you should analyze the condition of the machine and consider possible causes. In all cases, you need to act carefully, slowly. Some door opening options may require outside assistance.

Blockage as a reason for blocking

If the car door does not open, you need to inspect it.If the machine breaks down with laundry inside and there is water in the drum, most likely there is a failure in the drainage system.

The procedure in this case:

• run only the “Spin” mode without washing;
• if the water drains, it means there was an accidental failure in control;
• if draining does not occur, the machine should be turned off and the blockage should be cleared;
• After the drain hose has been restored, start the “spin” mode again.

Failure in the control module

In some cases, a locked door may be the result of a faulty control board.

Procedure:

1. Unplug the machine by removing the plug from the socket.
2. Wait 20-30 minutes.
3. Turn on the car.
4. Try to open the door.
5. If the door still does not open, proceed to the next step.
6. Start the washing program. In this case, the machine will first have to unlock the door, and then lock it again and begin the cycle. The task is to wait for the moment when the unlocking occurs and interrupt the running program.

A characteristic click signals the door unlocking. This moment cannot be missed.

Emergency opening: what does the manufacturer offer?

All models of Samsung washing machines have the ability to open the door in an emergency.

This function is available using the built-in cable:

1. Open the hatch with the filter, which is located on the front panel at the bottom right.
2. Find the cable fastening. It should be painted in a bright color - yellow, red or orange.
3. Pull the cable lightly to release the lock.

Manual opening of the lock: access from above

If you couldn’t find the emergency opening cable, you can go another way:

• disconnect the washing machine from the power supply;
• shut off the water supply;
• pull out the washing machine so as to gain access to its rear wall;
• in the upper part of the rear panel, find the screws holding the top cover and unscrew them;
• pull the cover towards the rear wall and remove it;
• tilt the washing machine back so that the tank moves and you can see the door lock latch from above;
• find the tab that serves to lock the door and move it away.

You can do all of the above manipulations after draining the water.

Opening with a cord

This method can help open the washing machine even if the handle or the latch mechanism itself is broken as a result of inept actions or wear.

For manipulation you will need a cord with the following parameters:

• the length is equal to the sum of the door circumference plus 25 cm;
• the cross-sectional diameter must be 0.5 cm (to fit into the gap between the hatch cover and the front panel of the device).

Procedure:

1. Insert the cord between the door and the washing machine body itself. You can help yourself with a flat-tip screwdriver or other similar non-sharp tool.
2. Pull the free ends of the cord so that pressure is created on the area with the lock.

This is not always possible to do on your own. Washing appliance repair specialists will come to your aid.

This method is clearly shown in the following video:

Calling a specialist: the price of the issue

In case of breakdowns and malfunctions that cannot be eliminated on your own, the help of a specialist is needed. To do this, you need to call a specialist from a household appliance repair company. Information about such companies can be found on the Internet, read the price list in advance, and read reviews.

The call to the repairman is made by phone, it is specified what kind of breakdown has occurred, brand of device, convenient time for the technician to arrive, etc. The cost of repair includes payment for labor, the price of new parts and consumables, if they are needed.

The cost of payment is calculated in each specific case, and may differ by city and company providing services.

Average price for work:

• replacing the handle on the hatch door – from 700 rubles;
• replacement of the locking device – from 800 rubles;
• repair of the control module - from 1,000 rubles, etc.

After completing the repair and test running the device, the technician issues a warranty.

If you call for help from a random craftsman who works privately, then there can be no confidence in the quality of the work. Such an employee does not issue a guarantee, may not have experience or qualifications, and in the worst case, he will turn out to be a fraudster who will lure money supposedly to buy new parts and simply disappear.

Prevention measures

The following recommendations will help minimize the likelihood of breakdowns:

1. Closing and opening the door must always be done very carefully, without force.
2. When closing the door before starting the wash, you should check that foreign objects do not get into the lock and the rim of the hatch cuff.
3. Surge protection will help prevent control board components from burning out due to surges.
4. The washing machine should not be kept in constant dampness, as this provokes oxidation of elements, including those responsible for blocking the door.

Conclusion

If the door of your Samsung washing machine does not open after washing, this is not a reason to panic. You can try to cope with the problem on your own or call a technician who can carry out high-quality repairs of the control module, door hatch or locking mechanism.