Why doesn’t the Samsung washing machine heat the water, how to find and fix the problem?

One of the leaders in the popularity rating of washing machines is the Samsung brand. Washing machines from this manufacturer are distinguished by high build quality, long service life, and functional content.

But even with such positive characteristics, a Samsung washing machine may malfunction, for example, it may stop heating water.

What to do if the Samsung washing machine does not heat the water, where to look for the cause and how to eliminate it? This article will help you study such questions in more detail.

Causes of problems with Samsung

Most likely reasons The reasons why the Samsung washing machine stopped heating the water are:

1. Incorrect connection (the water in the tank does not have time to reach the required temperature and goes down the drain).
2. Incorrectly selected washing program.
3. Failure of the thermostat (sensor responsible for water temperature).
4. The heating element stops heating (a similar situation can be caused by sudden voltage surges, as well as layers of limescale stuck to the heating elements).

First of all, check the program settings and the connection of the washing machine. And only after making sure that everything is normal can you move on to diagnosing and repairing internal elements.

How to diagnose and solve the problem yourself?

Let's take a closer look at how to diagnose possible reasons for the lack of necessary heating water and ways to solve the problem.

Incorrect washing mode selected

The Samsung washing machine is equipped with a large number of different washing programs, each of which provides a specific water heating.

Incorrect connection

There are situations when, due to connection errors, the washing machine constantly fills and drains water. The result of such active circulation is that the water does not have time to heat up to the required temperature.

You can fix the problem as follows:

• First, check the drain hose (if the problem is in the connection, the hose will be constantly warm);
• reconnect the drain hose and, if necessary, install a check valve in the drain system.

Water drain hoses must be positioned strictly according to the manufacturer's instructions.

Temperature sensor (thermostat) faulty

The small white cylinder located in the body of the electric heater is a temperature sensor. It is he who is responsible for the timely switching on and off of the heating element. Over time, scale settles on the walls of the sensor and disables it, as a result of which the water in the washing machine stops heating.

To make sure that the problem is caused by a faulty sensor, it needs to be tested with a multimeter:

1. Disconnect the wiring, carefully remove the heating element with the sensor and carefully, trying not to deform the rubber seal, remove the thermostat.
2. Use a multimeter to measure the resistance.
3. Place the sensor in hot water and measure again with a multimeter.
4. If there is no difference in resistance values, the sensor requires replacement.

The heating element has burnt out and the heating element needs to be replaced

A tubular electric heater (TEH) becomes coated with hard water and low-quality detergents and overheats and burns out. As a result, the Samsung washing machine does not heat the water.

A multimeter will help you diagnose the heating element:

1. Disconnect the heating element wiring. To do this, unscrew the central nut and, without removing it from the stud, press it in by lightly tapping it inward. After squeezing out the rubber gasket, the heating element is removed from the tank.
2. The multimeter is switched to ohmmeter mode and the probes are applied to the heater contacts. If the resistance readings do not exceed “1”, the heating element has burned out.

Replacing a faulty element is simple: just insert the new heating element all the way into the tank, tighten the central nut, and connect the wires.

The final stage of any repair is checking. To do this, run the machine on any program.

Possible difficulties

The main problem that may arise when repairing a Samsung washing machine is the inconvenient location of the heating element and temperature sensor.

Unlike other brands, in a Samsung washing machine the heating element is located on the front wall, and in order to get to it, you need to carry out a number of manipulations:

1. Turn off the power to the washing machine, pull it away from the wall, and drain the remaining water from the tank.
2. Remove the powder tray and unscrew the two bolts at the back to remove the top cover.
3. Carefully unscrew the fastening screws on the sides and remove the control panel (do not disconnect the wiring).
4. Having bent the hatch seals, use a screwdriver to remove the clamp and tuck the rubber into the drum.
5. Unscrew the fixing bolts of the UBL (hatch blocking device) and disconnect the wiring.
6. Unscrew the bolts around the perimeter and remove the front cover. The heating element leads are located directly under the tank.

Call the master: where to find, how to avoid falling for scammers?

If independent repairs do not lead to a positive result and the Samsung washing machine still does not start heating water, then professionals will come to the rescue.

There are several ways to select and call a technician. The first and easiest is to look for information on the Internet. There are a sufficient number of service center websites, as well as private advertisements on forums, after studying which you can choose the right specialist.

If for some reason there is no access to the Internet, you can call a repairman to your home using an advertisement in the newspaper or by finding out the coordinates from friends.

In order for the repair of the washing machine to be completed successfully, then calling a specialist to your home, It is worth paying attention to the following points:

• a professional will listen carefully, ask questions regarding the brand of the washing machine, the type of breakdown, the year of manufacture of the household appliance (fraudsters are not interested in this information);
• an honest master will never take an advance payment without even assessing the volume of work;
• A decent specialist is always in touch and answers all questions.

If the repair is carried out by a service center specialist, upon completion of the work he must draw up a corresponding report (in two copies), which is signed by both parties.

The final amount may be affected by:

• complexity and urgency of the work,
• cost of new spare parts (prices vary depending on the model and manufacturer).

All about repairing Samsung washing machines - in this section of the site.

Useful video

Why the Samsung washing machine does not heat the water, the video will tell you:

Conclusion

It is possible to return the Samsung washing machine to work if it has stopped heating the water on its own. The main thing is not to rush, be careful and study the issue of interest in advance..

If the repair did not give a positive result or you have any doubts about your own abilities, it is better to entrust the Samsung washing machine to professional craftsmen.