Repair

foto43738-1People choose Atlant washing machines for their high-quality technical components, stylish design and low cost.

When assembled at the factory, Belarusian devices undergo strict control, which guarantees their long-lasting operation. However, not a single device is insured against breakdowns.

Read the article about which parts in the Atlant washing machine fail most often, how to diagnose, carry out repairs and troubleshoot problems.

Atlant washing machine device diagram

Any repair requires disassembling the washing machine, and for this you need to know its structure. The device is enclosed in a metal case with top, front and rear walls, as well as side panels. To get to the parts and components located inside, they will have to be twisted.

Main working units washing machine Atlant:

  1. Motor and belt.
  2. Tachogenerator responsible for controlling the rotation speed of the drum.
  3. Tank. This is the largest element of SMA.It consists of two plastic halves, which can be disassembled if necessary.
  4. Drum. It is located inside the tank, made of stainless steel, and has perforations.
  5. A pump that is responsible for draining water. Atlant machines most often have a rotary asynchronous pump installed.
  6. Shock absorbers.
  7. Control board. It is this small part that controls the entire operation of the device, sending commands to different systems.
  8. heating element. It heats the water during washing.
  9. Pressostat – water level sensor.

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Causes of breakdowns, how to repair parts on Atlant washing machines?

The owner of an Atlant washing machine may encounter a breakdown of any part, but most often the main components fail. This is due to the fact that a serious load falls on them, since they are put into operation every time the device is started. Violation of operating conditions only aggravates the problem.

heating element

If the heating element in SMA Atlant fails, an error code appears on the display F3.

Other signs of a broken electric heater include:

  • there is no heating, although washing in hot water was selected;
  • The wash does not stop, but the drum glass remains cold.
The main cause of the malfunction is the formation of scale. Voltage fluctuations and burnout of the heating filament can also cause heater failure.

Before you begin dismantling the heating element, you need to assess the condition of the wiring and check the reliability of the contact connections. The next step is to ring the heating element with a multimeter. If the part is functional, it is descaled and replaced. In other cases, the heating element will have to be replaced. Details - here.

Control board

A breakdown of the SMA Atlant control board is indicated by two codes - F13 and F14.Although a malfunction of its elements can be signaled by absolutely any digital error, for example, F10 - if the section responsible for controlling the UBL breaks down, or F6 - if there is a problem in the motor circuit.

foto43738-3Reasons for failure:

  1. Problems with the wiring: it is either broken or burned out.
  2. The tracks or components of the board (relays, triacs, resistors, etc.) have burned out.
  3. The contacts have oxidized.
  4. The board completely burned out due to a voltage drop in the network.
  5. A software failure has occurred.

It is problematic to fix a broken board on your own. You can start repairing if you have knowledge in the field of electronics and programming. In other cases, you need to reboot the device and also check the reliability of the wire connections. If the problem persists, call a technician. Details - in this article.

Water level sensor

Codes indicate a breakdown of the pressure switch F15 And F8. Other signs of damage include:

  • the wash is started, but water does not flow into the tank;
  • there is too much water and foam in the drum;
  • The machine does not turn off, but the wash does not start.

Causes of malfunction of the water level sensor:

  1. Wires are broken or loose.
  2. The tube is clogged.
  3. Voltage surges that caused a malfunction of the sensor.

Troubleshooting methods:

  • reboot the equipment by disconnecting it from the power supply for 15 minutes;
  • check the quality of contact connections;
  • clean the pressure switch tube.
If the water level sensor is faulty, you will have to purchase a new part. Read more here.

Cross

If the crosspiece breaks, no code will be displayed on the washing machine display. The part connects the drum and tank to each other, so it can fail due to natural wear and tear during long-term use of the device.

foto43738-4Risk factors are:

  • constant overloads,
  • bearing wear,
  • hard water or defects made at the factory.

The following signs indicate a broken crosspiece:

  1. Metallic grinding noise when the drum rotates.
  2. Tank mobility.
  3. Weak spin.
  4. Stopping the drum.

Most often, the crosspiece cannot be repaired; it needs to be replaced. This process is not difficult. The main thing is to get to the part, for which you will have to remove and disassemble the tank.

Belt

If there are problems with the belt, the code may not be displayed, since the motor will continue to operate as before, although sometimes an error appears on the screen - F12 or F6.

Reasons that can lead to a belt breaking or coming off:

  • overloading the drum with things;
  • excessive vibration of the machine due to broken bearings or improper installation;
  • crosspiece malfunction;
  • deformation of the shaft or drum.
If the belt has stretched but not come off, the drum will continue to rotate, but it will be slow. You won't be able to squeeze things out at that speed. To understand what exactly happened to the part, you need to remove the back wall and inspect the internal structure of the device.

Engine

Error codes indicating a breakdown of the SMA Atlant motor - F6, F9, F12. If the motor fails, washing stops.

foto43738-5The following factors can cause a malfunction:

  1. Wear of brushes and their untimely replacement.
  2. Voltage fluctuations.
  3. Wiring problems.
  4. Failure of bearings or crosspieces, leading to sudden stop of the drum.

To evaluate the performance of the motor, you need to use a multimeter. Sometimes the problem can be solved by resoldering the peeled lamellas, but in most cases the motor will have to be replaced.

Bearing

Bearing wear is not accompanied by the appearance of any errors on the display screen. However, the destruction of this part leads to the appearance of certain signs:

  • weak spin;
  • strong vibrations of the machine when washing at high speeds;
  • grinding and metallic noise.

Bearings fail as a result of active use of the device. This process can be accelerated by constant overloads, skew of the drum, breakage of the cross and more. It will not be possible to repair the unit; the part will have to be replaced. Details - in this article.

Pump

If the pump malfunctions or is clogged, a code is displayed on the screen F4 – drain error. The main cause of the malfunction is blockage. If it gets inside, debris interferes with the operation of the impeller or causes breakage of the blades.

The second most common reason is a motor burnout, which is quite vulnerable to voltage surges. In addition to the error code, problems with water drainage indicate pump failure.

It is carried out either too slowly or stops altogether. If the cause of the malfunction is a blockage, the pump must be removed and cleaned. The burnt out motor is replaced. In other cases, you will have to purchase a new pump. Read more Here.

Cuff

foto43738-6The reasons for the violation of the integrity of the cuff are its rupture by sharp objects. It can also wear out over time.

Water left on the seal after washing accelerates its deterioration.. Leaks indicate a cuff tear. A puddle will form under the washing machine.

If the defect is small, you can fix it by turning the elastic band over with the hole facing up, or try to seal it. However, all these measures are temporary; it is better to immediately carry out a major repair of the seal. Details - here.

Shock absorbers

Most often, shock absorbers do not break, but stretch. This problem is indicated by noise and knocking during washing and excessive vibrations of the device during spinning. As the degree of stretch increases, items will remain wet. When the situation gets completely out of control, the equipment will stop at a certain stage of washing.


The following factors can cause a breakdown:

  1. Drum overload with laundry.
  2. Turn on the spin cycle at maximum speed.
  3. Installing the machine on an uneven surface.
  4. Excessive use of equipment.
It will not be possible to repair the shock absorbers; they will have to be replaced, both springs at once.

Drum

A number of signs indicate a drum failure:

  • stopping during any loop execution;
  • knocking, grinding or other uncharacteristic noise that occurs during rotation;
  • water stagnation;
  • excessive play, in which the drum hits the body or glass of the hatch.

To replace the drum, the machine must be completely disassembled. It is better to buy the unit assembled so that after a while you do not have to repeat labor-intensive repairs. Read more here.

Frequent malfunctions, do it yourself

When performing diagnostics, the owner of a washing machine is not always able to determine the first time which part has failed. A person sees a malfunction, but does not understand what caused it. In fact, it is not difficult to detect a breakdown if you know the relationship of the supplied signals with the internal structure of the device.

Doesn't heat water

foto43738-7If the device does not heat water, the heating element is most likely faulty. In this case, the F3 code will appear on the screen.

Another reason for the lack of heating is a breakdown of the control board. Codes indicate its malfunction F13 and F14.

Before proceeding with actual repairs, you need to evaluate the condition of the wiring and the quality of fastening of parts in the socket, and then reboot the machine. If these measures do not help to cope with the breakdown, you will have to buy new parts.

The castle is on fire

An illuminated lock icon on the panel during the wash cycle is absolutely normal. It indicates that the sunroof locking device is activated. However, when the lock continues to light after the end of the program, you need to look for the cause of the malfunction.

Possible options:

  1. The child lock function is active.
  2. The device malfunctioned.
  3. The hatch lock or handle is broken (code F10, F11).
  4. The control board is faulty (code F13 and F14).
  5. The pressure switch is faulty (code F8).
The child lock on the door is removed using the standard method. You can also try to restart the machine. If these measures do not help, accurate diagnosis and repair are required. Error codes will help you determine the problem.

Leaking

Causes of leakage cars:

  • hole in the hatch seal;
  • blockage in the drain or inlet hose (filter);
  • pump failure;
  • pipe rupture;
  • Powder dispenser clogged.

Problems in the drainage system are indicated by code F4, as well as the appearance of a puddle under the machine. First you need to inspect the parts that located in close proximity to:

  • cuff,
  • drain filter,
  • hoses.

If no problem is found, the machine is disassembled to assess the condition of the pump and internal pipes. A more complex problem that causes water to accumulate in the pan is a violation of the integrity of the tank. Repair is impossible; the unit will have to be completely replaced.

No spin

No spinning at SMA Atlant may be due to numerous factors, including:

  1. foto43738-8Blockage in the drain system.
  2. Drum overload with laundry.
  3. Washing mode without spin.
  4. Drum imbalance.
  5. Damage to the drain pump, motor, brushes, tachometer, control board.
  6. Spring stretching.
  7. Bearing wear.
  8. Belt stretch.
  9. Pressostat failure.
  10. One-time malfunction of the device.

Since spinning may not be possible due to the breakdown of any part, high-quality diagnostics are required. If there is no error code on the screen, you need to start restore the functionality of the device with the simplest manipulations, namely:

  • restart the machine;
  • assess the permeability of the drainage system;
  • inspect the tank for overload or imbalance;
  • twist the back panel, inspect the belt and motor;
  • replace the brushes.

If none of the above measures help, professional diagnosis and repair is required. Details - in this article.

Freezes

Machine Atlant Freezes and does not respond to commands due to the following circumstances:

  1. There was a voltage drop in the network, causing a malfunction of the device.
  2. There is an excess of things in the SMA tank, it is overloaded, which slows down the operation of the device as a whole.
  3. The basic unit of the machine has failed: pump, heater, drum, pressure switch.
  4. The electronic board is broken.
The first step towards troubleshooting is to overload the device. If this measure does not help, carry out an emergency stop of the cycle, drain the water and remove some of the things. Other faults require complex repairs; it is possible that the main components need to be replaced.

Doesn't turn on

foto43738-9If SMA Atlant does not turn on, most often the reasons are not related to serious damage, among them:

  • lack of electricity in the living area;
  • violation of the integrity of the cord;
  • faulty socket or plug;
  • wiring is damaged;
  • controller malfunction.

The broken cord needs to be replaced and the socket repaired. A malfunction in the control board can be resolved by rebooting the device. Details - in this article.

Doesn't take up water

If, after starting the program, water does not fill the tank, The reasons can be both trivial and serious, namely:

  1. The water supply valve is closed, it does not flow into the machine.
  2. The water is turned off throughout the house, or its pressure is too low.
  3. The water supply hose is kinked or clogged.
  4. The water supply valve has burnt out.
  5. Parts have failed: hatch locking device, control board, pressure switch.

If there is no water in the house, you need to wait until the utility services fix the problem. The pinched hose is corrected; if a blockage is detected in it, it is removed. The next step will be to check the operation of the UBL and the pressure switch. The last thing to do is diagnose the control board. Complex breakdowns require complete repairs.

Doesn't drain

No drainage after completion of the main wash and rinse cycle may be due to the following reasons:

  • a blockage has formed in the sewer system or in the area of ​​the drain hose;
  • the control board failed, for example, due to voltage surges;
  • the water level sensor has failed;
  • the integrity of the wiring is compromised;
  • The drain filter is clogged or the pump is broken.
If a blockage is detected, it is removed. Broken parts must be replaced. A system malfunction can be eliminated by rebooting the device.

The door won't open

If more than 5 minutes have passed since the end of the wash, but the hatch door remains closed, this may be due to the following reasons:

  1. foto43738-10There was a one-time failure in the operation of the electronic module. The machine is rebooted, leaving it turned off for 15 minutes.
  2. The water has not drained and remains in the tank. This occurs due to a breakdown of the pressure switch or pump. It is necessary to evaluate the performance of the parts.
  3. The hatch locking device is faulty.
  4. The hatch door handle broke.
  5. Child lock activated. The function must be disabled.

If there is water left in the tank after washing, it must be drained, only then can you begin to search for and eliminate other faults. At the same time, you should not try to open the hatch by force, so as not to break the handle. Read more here.

Jumps when doing push-ups

The machine jumps while spinning clothes may be due to reasons such as:

  1. The transport bolts were not removed from the machine. They must be twisted when starting the first wash.
  2. The drum is overloaded. Some things are removed.
  3. The machine is standing on an uneven surface. The situation can be corrected by adjusting the height of the legs.
  4. Bearings are worn out or springs are stretched. Parts require replacement.
  5. The counterweight mounts have become loose. They need to be recorded.
Spinning at high speeds should not be accompanied by machine jumps. If this happens, it is necessary to look for the cause and eliminate it. Otherwise, other systems in the device may be damaged.

How to disassemble the SMA and remove the top cover?

Most breakdowns require removal of the top cover. To dismantle it, you need to twist 2 self-tapping screws located on the back of the device. Then the lid is moved to the side and lifted.

Further algorithm of actions:

  1. Remove the back wall by unscrewing the fasteners and removing the panel from the latches.
  2. Remove the top panel. To perform this step, remove the powder tray, unscrew the fasteners located underneath it, and disconnect the control panel.When disconnecting the module from the wires, you must be careful.
  3. Remove the drain filter, which is hidden behind a small door located at the bottom of the device.
  4. Remove the hatch. Together with it, the UBL and the cuff are removed, which is fixed with a clamp.
  5. Unscrew the pressure switch.
  6. Screw in the bolts holding the counterweights.
  7. Remove the belt, remove the motor and heating element located in the lower part of the MCA.
  8. Dismantle the tank by removing it from the shock absorbers.
  9. Twist the pump.

If it is necessary to disassemble the tank, it is unscrewed into two halves, gaining access to the drum, crosspiece and bearings. Read more here.

When should the drain hose be replaced?

foto43738-11Sometimes situations arise that require replacing the drain hose. These include:

  • the hose is short, it is not enough to connect to the sewer system;
  • the hose is damaged: torn or cracked;
  • a blockage has formed in the hose that cannot be removed using improvised means.

If you need to urgently complete the wash, the defect in the hose can be isolated. This is an emergency measure; in the future, the torn part will have to be replaced.

Should I repair it myself or contact a professional?

Owners of an Atlant washing machine who are faced with breakdowns will have to make a decision: fix it on their own or turn to professionals for help. The warranty period of the equipment speaks in favor of the latter option.

The device is under warranty

If the free service period has not expired, then in case of any breakdown you need to contact the workshop. Self-repair will be a reason for refusal to fulfill warranty obligations.

The manufacturer is confident in the quality of its products, so the warranty period for Atlant washing machines is 3 years.To receive qualified assistance, you must contact branded service centers.

Advantages and disadvantages of repairing at home

Repairing equipment at home has a number of advantages, including:

  1. High speed of work completion. The specialist will be busy only with repairs, without being distracted by external factors.
  2. No need to buy tools. The master has them in stock.
  3. The employee travels to the address, so there is no need to pay for the transportation of equipment.
  4. Payment is made upon completion of work, after verification by the user.
  5. Affordable repair cost.

Among the disadvantages of home repairs are the risk of meeting with scammers, paying for the repairman’s travel, and the lack of warranty obligations (not all private repairmen provide them).

Pros and cons of repairs at a service center

foto43738-12Advantages of contacting a service center:

  • the work will be performed on professional equipment, by specialists with specialized education;
  • high-quality parts will be installed on the machine;
  • A guarantee is given for the work performed.

Among the disadvantages of repairs at a service center:

  • the need to deliver the machine to the addressee,
  • long repair times,
  • high cost of work.

To reduce these disadvantages to a minimum, you need to contact large workshops that are well known in every locality.

Conclusion

Most problems with SMA Atlant can be fixed on your own. If the malfunction is serious, it is better to entrust this work to a specialist. Otherwise, you will have to buy not a part, but a new washing machine.

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