Repair

LG washing machines are known to be durable appliances.

However, due to active and sometimes improper use, some spare parts may break.

Read the article about what kind of LG washing machine repairs are most often required, what malfunctions exist and how to fix them.

What parts most often fail in an LG washing machine?

Despite the fact that only reliable and high-quality components are used to assemble LG washing machines, they can fail over time. You can understand which part is broken by the error code and other signs. Once a fault is detected, it can be quickly fixed.

Failure of the heating element

The heating element in an LG washing machine is one of the most vulnerable parts.Since it is responsible for heating, if it breaks down, washing will be carried out in cold water.

Signs of a heating element malfunction:

• the water does not heat up at all, or only slightly;
• the display shows the error code tE;
• washing stops, to continue it you need to select the mode without heating.

When the tE code appears, proceed as follows:

1. Reboot the device by turning it off for 10-20 minutes, then put it back into operation.
2. Check the reliability of the heating element's fixation.
3. Check the wiring between the heating element and the control board.
4. Try to descale the part using a citric acid solution. This method only works if the electric heater begins to cope with its functions worse, but does not break down.

If none of the above methods help, the part is replaced. How to do this, read here.

Control board

The control module is the “brain” of the washing machine, so if it breaks down, the device will not be able to continue working. This indicates that the control board has failed. code PF.

There may be several reasons, including:

• short circuit caused by voltage drop;
• excess humidity in the room;
• violation of wiring integrity;
• improper operation of the device;
• marriage.

Read about control module repair Here.

Water level sensor

The water level sensor is called a pressure switch. Irregularities in its operation are indicated by the PE code. In this case, the washing will not start, since the machine does not understand how much water has already been collected in the tank.The reasons may come down to either a simple failure in the electronics or a complete breakdown of the part.

To deal with the problem, you need to do the following:

1. Reboot the device by unplugging it for 10 minutes.
2. Check whether the drain hose is connected correctly.
3. Inspect the wire loops that are connected to the pressure switch.
4. Try to blow out the water sensor tube; a blockage may have formed in it.

If the above methods do not help, you need to replace the pressure switch.

Cross

The cross connects the tank and the drum; during operation of the washing machine, it experiences significant loads. If the crosspiece breaks, this will be indicated UE code (axle load imbalance), or SE (no rotation of the drum shaft).

Reasons for its failure:

• destruction of bearings;
• too hard water, which provokes scale formation;
• manufacturing defects.

Instructions for replacing the crosspiece of an LG washing machine with your own hands - Here.

Belt

The belt sets the drum pulley in motion; if something happens to it, the engine will continue to work, the program does not stop, but the rotation stops. Possible error code is SE.

The belt may break or fly off due to the following reasons:

1. Too heavy things were loaded into the machine.
2. The device vibrated strongly for a long time, for example, due to the destruction of bearings.
3. A broken crosspiece led to play and stretching of the belt.
4. The motor or pulley is loose.
5. The drum, pulley or motor shaft is deformed.

If the belt breaks, it must be replaced.When it falls off due to the drum being overloaded, you need to stop the device, remove the laundry from it, disassemble the back wall of the machine and return the belt to its place. If it is stretched due to broken bearings or crosspieces, then the failed parts are replaced.

Hatch handle

The hatch handle of LG washing machines is made of durable plastic, but sometimes even this cannot withstand the load and breaks. This most often occurs when excessive force is applied, for example, when trying to open a locked door.

It will not be possible to repair a broken handle; it will have to be replaced. To do this, first twist the hatch door itself, after which the plastic is disconnected from the glass. Then all that remains is to unscrew the broken element and replace it. Detailed instructions for replacing the hatch handle of an LG washing machine - Here.

Engine

The motor drives the drum. Most often it breaks due to a short circuit in the starter and rotor windings. It is also possible that the lamellas may peel off. Possible error codes – CE, L.E.,SE. In this case, the appliance stops washing, regardless of what program was running.

How to replace the engine, read Here.

Brushes

Machines with commutator motors use graphite brushes., which transmit voltage from the stator to the rotor.

During active use of the device, they wear down, which leads to a decrease in motor power.

As a result, the machine cannot gain speed during the spin cycle. If the brushes are completely worn out, the drum will stop rotating altogether. Error codes that the device can produce: SE, CE.

Worn brushes cannot be repaired; they need to be replaced.. How to do this, read Here.

Bearing

The bearings installed in the LG washing machine are of high quality, so they are destroyed mainly due to excessive vibration load. This happens when the device is installed incorrectly, or when operating instructions are not followed.

This problem is most often encountered by owners of cars older than 5 years.. Error code – UE or uE. External signs of a breakdown include rattling, knocking and creaking when the device is operating.

The bearings cannot be repaired and must be replaced. To get to the part, the machine is completely disassembled, the tank is removed and the drum is removed from it. How to replace bearings, read here.

Pump (pump)

The drain pump often becomes clogged with small debris. It can be hair, lint, buttons, coins and more. If there is a malfunction in the functioning of the drainage system, the OE error will appear on the screen. If the machine was washing or rinsing during a breakdown, then this process stops, and the water does not drain from the tank.

Troubleshooting methods:

• check the drain hose and its connection to the sewer for blockages;
• clean the drain pump and check its functionality;
• if it is burnt out, it needs to be replaced.

Read more about pump replacement here.

Shock absorbers

Shock absorbers are designed to reduce the impact of vibration on parts located under the drum. At the same time, they themselves experience significant loads, which can cause them to fail.

Reasons for failure:

1. Failure to follow drum loading recommendations.
2. Constant spin at high speed.
3. Incorrect installation of the device.
4. Long service life in active mode.

A constant noise will indicate that the shock absorbers have failed. The drum will begin to knock, and the device itself will vibrate strongly. Even if one shock absorber is broken, both need to be replaced. To do this, you will have to almost completely disassemble the machine, remove the top and back covers.

He will tell you how to replace shock absorbers this publication.

Cuff

The cuff has a rubber seal, which is located on the hatch door. The most common reason for breaking its integrity is a break through with sharp objects that were left in pockets. Less often, the cuff wears out during long-term use. The problem is indicated by codes AE or AOE.

If the damage is minor, you can remove the cuff and turn it over so that the hole is on top. In this case, it must be sealed. When the problem cannot be solved by applying a patch, the cuff is changed entirely. Simple instructions for replacing the hatch cuff of an LG washing machine - here.

Drum

Error code – SE or UE. About the fact that the drum in the washing machine is broken, The following signs will signal:

• it stops rotating;
• knocks when spinning;
• makes noise and creaks when rotating;
• water stagnates in it;
• The drum dangles a lot, hits the body or glass.

How to remove the drum, read here.

Possible malfunctions, their causes and DIY solutions

Failure of LG washing machine parts leads to multiple malfunctions. They manifest themselves in different ways:

Doesn't heat water

If the LG washing machine does not heat the water, the error code tE appears on the display. Most often this happens when the heating element breaks down.

Other possible reasons include:

1. Pressostat failure.
2. Malfunctions in the operation of the control module.

First you need to check the heating element, as well as the reliability of its fixation. If it is faulty, the part needs to be replaced. Do the same with the pressure switch, wiring or control board.

If the machine does not heat the water, read this article.

The castle is on fire

If on an LG washing machine during washing the lock is on or flashing, this does not refer to a breakdown. The signal means that the hatch is locked, which is a normal situation. It’s another matter if the appliance freezes, does not complete the program, or does not open after the wash is completed.

First, you need to check if the child lock feature is activated. In this mode, all buttons will be locked and a code will appear on the display C.L.. To deal with the problem, the Child Lock feature needs to be disabled.

Sometimes the reason lies in a malfunction of the control board. Rebooting your household appliances will help solve the problem. The third common reason for the lock blinking is a breakdown of the hatch locking device. An error code will appear on the display. dE.

Flowing from below

If the machine is leaking from below, this may happen for the following reasons:

• the cuff is leaking;
• the drain hose is clogged;
• the inlet hose is clogged;
• the drain filter is clogged;
• the pump is broken;
• The pipes are worn out or leaky.

Be sure to inspect the cuff; perhaps a hole will be found in it. Then check the permeability and integrity of the drain filter and pump.

The fact that water has appeared in the pan due to depressurization of the tank will be indicated by code E1. This error appears only in those devices that are equipped with a leakage protection function.

If water is leaking from the powder receptacle, check here, if it is leaking from below or from the hatch - here.

Doesn't wring out

Sometimes users are faced with the fact that the LG washing machine stops spinning things.

Possible causes and solutions:

1. No spin program activated. You need to make sure that the correct mode is selected.
2. The drum is overloaded. The imbalance is indicated by the UE code. Excess laundry must be removed.
3. An electronics failure has occurred. The equipment needs to be rebooted.
4. Bearings or brushes are worn. These parts will have to be changed.
5. The control board has failed. An error code may appear - PF. Most often, the module must be repaired.
6. The belt has stretched or fallen off. To solve the problem, it is often enough to put the belt back on. If it is torn, it is replaced.
7. The tachogenerator is broken. Error code - UF. The Hall sensor cannot be repaired and must be replaced.
8. Shock absorbers are broken or stretched. They will have to be changed.

He'll tell you why the washing machine doesn't spin out clothes. this article.

Freezes

The machine may freeze due to various circumstances. The most common causes and ways to eliminate them:

1. The washing machine tank is overloaded. In this case, the device will freeze during the spin phase. To deal with the problem, you need to remove some of the things.
2. The machine cannot draw water and freezes at the early stage of washing. The most common cause is a broken or clogged pressure switch. Error code - PE.The part is either cleaned or replaced.
3. Failure of the heating element. If the heating element is faulty, the appliance stops washing. The error code is tE. The part is either descaled or replaced.
4. Wear of brushes and shock absorbers. If they are broken, they cannot be repaired.
5. Drum jamming. This often occurs due to foreign parts getting inside, such as coins or bra wires. To deal with the problem, the tank will have to be disassembled.
6. Control module malfunction. Sometimes rebooting the equipment helps correct the situation. If the machine does not start working, you need to examine the board in more detail.
7. The engine burned out. Error code – CE, LE, SE. The machine will have to be turned off, and the broken part will have to be repaired or replaced.
8. The water supply valve is clogged or broken. It needs to be removed, cleaned and reinstalled.

Why does the machine freeze when spinning, rinsing, washing, read here.

Doesn't turn on

An LG washing machine may not turn on for various reasons. The most common of them:

1. The power supply has been cut off. You need to check the voltage in the network and evaluate the serviceability of the wire.
2. The "Start" button is broken. It will have to be replaced.
3. The control module is broken. This is the main part that is responsible for all functions, so a breakdown of the board will result in the machine not giving any signals.
4. The wiring inside the device is damaged. Broken wires are replaced.

Once you determine the cause of the problem, it can be easily eliminated. Why the LG washing machine does not turn on, what to do, read Here.

Doesn't take up water

If the SMA does not take in water, reasons may be as follows:

• the pressure in the pipe is too weak, or there is no water at all - this is not difficult to check, just turn on the tap in the bathroom;
• the water supply hose is pinched - the obstacle must be removed;
• the water supply valve is closed - it needs to be opened;
• the water supply valve is faulty or clogged - it must be cleaned or replaced;
• there was a malfunction in the control board - rebooting the equipment helps to cope with the problem;
• The water level sensor is broken, the error code is PE, it will have to be replaced;
• UBL is broken - if the door is not locked, the washing will not start, the machine will not draw water.

Why the Ldzhi washing machine does not fill with water, read here.

Noisy

Sometimes the device works properly, but a lot of noise is heard. Causes and solutions:

1. Incorrect installation. An uneven surface causes the equipment to vibrate and make noise. Leveling or using rubber feet will help.
2. The transport bolts have not been removed. They need to be unscrewed before starting the wash for the first time.
3. The counterweight came loose. The fasteners must be tightened.
4. A foreign object has entered the tank. The part is disassembled and the garbage is removed.
5. The shock absorbers are broken. We'll have to replace them.
6. The shaft or pulley is broken. Repair is not possible; the purchase of a new part is required.
7. Bearings are worn out. They need to be changed in a timely manner.

Why the LG washing machine makes a lot of noise when spinning, this will tell you article.

Doesn't drain water

If the machine does not drain water, reasons may be as follows:

• the filter, sewer or drain pump is clogged, error code - OE - the clog is cleared, broken parts are replaced;
• the drain hose is pinched - the bend is removed;
• there is a malfunction in the control board - the device needs to be rebooted;
• The pressure switch is broken, error code is PE - the faulty part is being replaced;
• the power goes out - you need to wait until the power is restored;
• the contacts have come loose - the wires need to be checked.

To perform a forced drain, you must turn off the power to the device. Then remove the bottom panel, under which the emergency drain hose is located. It is inserted into a container of suitable size. To perform all the steps carefully, you need to prepare rags. What to do if the LG washing machine does not drain water, he will tell you this article.

The door won't open

If the washing machine has finished washing, but the door does not open, reasons may be as follows:

1. The device malfunctioned due to power surges. The machine needs to be rebooted.
2. There is water in the machine due to a blockage or breakdown in the drainage system. Error code - OE. You need to clean the filter and hose, or repair the pump.
3. UBL is broken. It needs to be replaced.
4. The child lock feature is enabled. It needs to be turned off, after which the machine can be opened.
5. The control board has failed. It needs to be replaced.

How to open a jammed hatch door, read this article.

The machine jumps or vibrates strongly during the spin cycle

Reasons why the washing machine Jumps and vibrates a lot when spinning:

• When starting the wash for the first time, the transport bolts were not removed;
• there are too many things in the drum - excess items need to be removed;
• the device is not installed correctly - this can be determined using a level;
• shock absorbers, bearings or engine are out of order - they need to be replaced;
• The counterweight has come loose - the fastenings need to be tightened.

Sometimes excessive vibration is caused by a belt slipping that is too stretched. The problem can be resolved by replacing it. If your machine jumps during the spin cycle, check here, vibrates strongly - here.

How to repair an LG top-loading automatic washing machine?

If a top-loading machine breaks down, you will have to repair it taking into account its design features. To access the internal components, it is necessary to remove the side panels.

The most common problems and how to fix them:

1. Drum jamming due to the opening of the flaps during rotation. To return them to their place, you need to completely disassemble the device body.
2. Burnout of control board elements. Its repair is simplified by the fact that it is located in the upper part of the device, so to gain access to it, just unscrew the side fasteners.
3. Leaks. If their cause comes down to a clogged or broken drain filter, or deformation or wear of the rubber door seal, then you can do without disassembling the washing machine. All elements are freely available.
4. Fill valve repair. To replace it or coat it with silicone, you need to remove the side walls.

Drum imbalance in top-loading washing machines is especially dangerous, since its involuntary opening leads to damage to the main components, including the heating element.

Features of operation of a household appliance with belt and direct drive

In direct-drive and belt-drive machines, the method of transferring energy from the motor to the drum differs.

With direct drive, the rotor is directly connected to the drum. There are no brushes on the surface of the motor, which means their repair will not be required.Also, the user will not face the need to replace the belt due to its breaking or stretching. The inverter motor rotates the tank directly.

With belt-driven machines, most breakdowns occur due to excessive vibrations. For this reason, bearings and shock absorbers fail, fasteners become loose, and wires break. Direct drive devices do not have this problem.

Moreover, The manufacturer provides a warranty of 10 years or more on the commutator drive itself.. The main problem with machines with an inverter drive is the leakage of the oil seal, which will have to be changed regularly.

You will find recommendations for repairing LG washing machines with direct drive Here.

How to disassemble the device?

To disassemble an LG washing machine you need to do the following:

• twist the top cover, which is secured with 2 bolts;
• remove the powder tray;
• unscrew the pressure switch;
• remove the front panel;
• twist the upper counterweight;
• remove the surge protector;
• disconnect the terminals and water supply valve;
• twist the back wall, remove the belt, motor and temperature sensor;
• remove the water supply hose, twist the heating element;
• unscrew the hatch door, or remove the front panel along with it;
• remove the remaining counterweights;
• Disconnect the tank from the shock absorbers and remove it.

If it is necessary to repair the drum and its components, unscrew the plastic tank. How to remove the top cover, read Here And herehow to remove the front panel - herehow to disassemble the device - Here.

When does the drain hose need to be replaced?

If the drain hose is clogged, you can simply clean it. Replacement is required in the following cases:

1. Hose is not long enough.
2. The hose is damaged and its integrity is compromised.
3. Scale has accumulated inside the hose and cannot be removed.

Details - in this article.

Is it better to fix it yourself or call a professional?

If the breakdown is simple, then you can deal with it on your own. For repairs that require special knowledge and skills, it is better to seek the help of a specialist.

Before you settle on one of the options, a number of points need to be taken into account:

• Is the machine under warranty?
• how much will the services of a master cost,
• Are there services in the locality that can fix the problem and more?

Washing machine under warranty

If the washing machine is under warranty, then even minor repairs should not be done on your own. Any interference will be regarded as a reason for refusal of service.

Don't call a technician. You need to contact the service center or store where the purchase was made. If the breakdown was not due to the user’s fault, the manufacturer is obliged to fix it at its own expense within a year.

Pros and cons of home renovation

Among the advantages washing machine repair at home:

1. The work will be completed quickly. The master is not distracted by anything, he is busy with one thing.
2. The master comes with his tools. You don't need to buy anything.
3. The work is paid only upon completion, after checking the unit, which is very easy to do at home.
4. The equipment does not need to be transported.

Among the disadvantages home repairs:

1. There is a risk of encountering scammers.
2. Even if the repair is not completed, you will have to pay for diagnostics and a specialist visit.
3. The amount that the repairman spends on the journey is already included in the cost of the repair.
4. It is not always possible to achieve fulfillment of warranty obligations.

When choosing a specialist, you need to focus on reviews. It’s good if he has already repaired household appliances for friends or relatives. A professional always gives a guarantee for work performed and parts replaced, provides receipts, and does not require advance payment. The price for his services should not be overpriced

Advantages and disadvantages of repairing at a service center

Among the advantages repairing a washing machine at a service center:

• guarantee for work performed;
• installation of original spare parts;
• the service employs professionals, not amateurs;
• The workshop has specialized equipment.

Main disadvantages:

• the need to deliver the device to a service center;
• deadlines may be extended if there are many orders;
• the price for the service is higher than that of private craftsmen.

Conclusion

Repairing an LG washing machine should begin with identifying the fault. This can be done by focusing on a number of signs, as well as error codes. Once the cause of the breakdown is discovered, eliminating it will not be difficult.