What to do if your LG washing machine shows DE error?
LG washing machines are highly reliable. Most often, they perform their functions flawlessly throughout the entire operational period.
However, even the best quality equipment can fail. To make it easier for the user to understand what exactly happened to the device, the manufacturer took care of coding the main faults.
If the equipment breaks down, a certain message lights up on the screen. The article will talk about what the DE error means in an LG washing machine, how to correctly decipher it and fix it.
Content
What does the code that the LG washing machine produces mean?
The DE error is one of the most common. Many owners of LV washing machines encounter it. It can appear at any time:
- during washing;
- when rinsing;
- during the spin cycle.
Not all LG washing machines are equipped with a display. If it is not there, then the DE error will be indicated by the simultaneous flickering of all indicators: temperature, wash and rinse.
What it is? Error DE stands for door lock. It means that the hatch is not fixed, which means the device cannot continue to operate.
What are the reasons and how to fix the problem?
When the DE error appears on the display, you need to look for the reasons for its occurrence. They can be varied. How to fix the problem directly depends on what caused the problem.
Drum overloaded
If too much laundry is placed in the drum, the door will not be able to close due to mechanical obstruction.
It's easy to fix this problem yourself.. It is enough to remove some of the laundry so that the hatch can close freely.
Overloading a washing machine is dangerous not only due to problems with the hatch door. It can cause more serious damage: drum imbalance, bearing wear, and more. All this requires expensive repairs.
Mechanical obstruction
This reason is one of the most common. Sometimes the hatch cannot be closed due to there is something between the rubber coupling and the door.
To deal with the problem, you need to inspect the cuff and the lock hole. It may contain the most unexpected item, for example, chewing gum that a child placed there while playing. After removing the obstacle, the wash is started.
Skewed hinges
The hinges may be in the wrong position if the washing machine is overloaded. If the door is skewed, the tongue does not fit into the lock hole, which is why it does not close.
Control module malfunction
Sometimes the DE error appears due to a malfunction of the control module. You can deal with the problem by rebooting the device. To do this, unplug the cord from the outlet and leave the device turned off for 10-20 minutes.Then the machine is plugged back into the network. If the reason was a system failure, the error will disappear.
Broken hatch locking device
If the UBL fails, the DE error will appear on the screen. In this case, the machine door will not be locked, but the lock indicator may light up.
It will not be possible to repair the UBL. Most often, a part needs to be replaced. You can do it yourself, but you will have to disassemble the device body.
The control unit is broken
If the error is displayed during the washing or rinsing process, and when the appliance is restarted it appears again, the reason lies in a malfunction of the control unit.
A burning smell becomes an indirect signal of its breakdown.. The lock indicator on the front panel of the device may also light up.
Most often, the DE error appears when the relay responsible for locking the door burns out on the control unit. If this is the only fault, it can be eliminated by soldering the burnt tracks or contacts.
You can do this yourself only if the person has experience working with electronics.
The hatch handle is broken
If you cannot close the door and the DE error appears when starting the program, this indicates the handle is broken. In this case, the lock icon on the body of the LG washing machine may light up. Most often, a broken handle cannot be repaired. It will have to be replaced. How to do this, read here.
Broken hatch hinge
In addition to the error code, an open door indicates a broken hinge. If the damage is serious, it is noticeable at first glance. In such a situation, adjustment will not be able to correct the situation. A broken hinge requires replacement.
Broken wires in the UBL circuit
If all parts are in good working order, but the door does not close and the DE error continues to appear on the screen, Perhaps the problem lies in the wires or contacts of the UBL. They can fray due to vibrations during operation of the washing machine. Sometimes the contacts oxidize and burn out.
When should you call a specialist?
If you cannot diagnose or resolve the DE error yourself, you must seek help from a specialist.
There are several ways to find a master:
- Look at advertisements in newspapers.
- Explore offers from individuals on the Internet.
- Contact the service center.
- Use recommendations from friends or relatives.
If the machine is under warranty and the breakdown was not the fault of its owner, you need to contact the company’s service center or the store where the purchase was made. In this case, you must take documents confirming the possibility of warranty service.
When an LG washing machine is used for a long time, you will have to pay for repairs yourself.
Approximate prices:
- cost of replacing UBL – from 1700 rubles;
- repair and replacement of the control board – from 2300 rubles;
- sunroof hinge repair – from 1,400 rubles;
- replacement of wiring – from 1800 rubles;
- replacement of the hatch handle - from 1,700 rubles.
The price is for the services of a master. The cost of the part is paid separately.
To minimize the risk of encountering scammers, You need to follow simple recommendations:
- Contact specialists who have had relatives or friends do the repairs.
- Study reviews left by other customers.
- Do not pay for the work of the master until it is completed.
- Do not transfer money to the card for calling a specialist.
- Require documentary evidence of work performed.
It is not advisable to stay alone in an apartment with a stranger.
Prevention
To prevent the DE error from appearing in the future, The following recommendations must be followed:
do not overload the washing machine drum;- use surge protectors and voltage stabilizers to protect equipment from power surges;
- do not try to open the hatch of the machine until the device has finished working - applying force when trying to open a locked door will lead to damage to the UBL;
- The device must be handled according to the instructions.
Helpful information
To deal with the problem on your own, You can use the following recommendations:
- Try to press the door tighter. The error may have occurred because the lock simply did not latch properly. If, after pressing the hatch, the usual click is heard, it closes, and the inscription disappears, the wash cycle continues.
- You can try opening and closing the hatch again. Sometimes this simple method solves the problem.
- Calculating the amount of laundry will help make sure that the drum is not overloaded. Approximate values are indicated in the technical data sheet of the washing machine. It is better to perform two wash cycles than to run a program with a full drum.
You will find a lot of important and useful information about error codes for LG washing machines in this section.
Conclusion
Error code DE can occur due to both minor and serious malfunctions. The cause of its origin can be determined by specific diagnostic signs. In some cases, it is possible to solve the problem on your own. If this is not possible, turn to specialists.
