Why doesn't Kandy's washing machine turn on and what to do about it?

Kandy washing machines are popular and reliable equipment that enjoys well-deserved trust from customers. But even with such devices, breakdowns and malfunctions can occur.

In some cases, it is possible to resolve the issue on your own, in others, you cannot do without the help of a specialist. One of the possible problems is the lack of response from the device when pressing the power button.

Why the Kandy washing machine does not turn on and how to fix the problem, we will tell you further.

Possible causes of failure

The failure of the Candy washing machine to respond to pressing the device’s power button may be the result of a user error, equipment failure, or have nothing to do with the washing machine at all.

Among the most common options are the following:

• lack of electricity supply to the washing machine (broken socket, problems with the cord, lack of electricity in the house, etc.);
• hatch door failure;
• broken power button;
• failure of the control module;
• loss of tightness;
• disturbances in the electrical circuit of the washing machine itself;
• malfunction of the interference filter.

To determine the exact reason why the Candy washing machine does not turn on, it is necessary to diagnose the equipment and perform a thorough inspection of the equipment. In some cases, the problem can be solved even without opening the case and calling a technician.

Solving the problem: what can be done on your own?

First, you should inspect the condition of those nodes that are most accessible and do not require special knowledge and tools. If the Kandy washing machine does not react in any way to pressing the power button - neither with a sound signal nor with the indicators lighting up, you should make sure that electricity is supplied to the device at all.

To do this you need:

1. Check the availability of electricity in the apartment.
2. Inspect the outlet. You can check its serviceability by connecting another device to it, for example, a table lamp.
3. Inspect the plug and electrical cord of the washing machine. If there is visible damage (gnawed by pets, scorch marks, etc.), these units should be replaced.

If no visual defects are detected, you will have to proceed to a more thorough inspection of the equipment.

Repair: breakdowns and ways to eliminate the defect

If a superficial inspection of the condition of the Candy washing machine does not reveal any defects, you need to move on to the components that are involved in the process of turning on the washing machine.

But before you open the case, You must ensure that the following conditions are met:

1. The washing machine is not under warranty.
2. The plug is pulled out of the socket and the device is completely de-energized.
3. The water supply tap to the machine is closed.

If the device is under warranty, then in the event of a malfunction, you should call a technician only from the service center.

Interference filter

Washing and other household appliances have an interference filter. This is a block that is part of an electrical circuit the washing machine itself, and is designed to dampen electromagnetic waves that can disrupt the operation of other electrical appliances in the house.

A failed noise filter stops passing current through itself. The circuit breaks and the Kandy washing machine does not turn on. This block is located under the top cover. You can check its condition using a multimeter.

If the filter is faulty, it is replaced with a new one.. It is important to make all contact connections correctly. To avoid mistakes, you should photograph all connections before removing the part.

Where to find a filter in a washing machine, and what it looks like, you can watch the video:

Power button

The failure of the Candy machine's power button is not a rare failure. The cause of the failure may even be oxidation of the contacts from moisture..

To inspect the part, access it from the inside of the washer. To do this, partially disassemble the case by removing the top panel. If there is damage, the button is replaced with a new one.

Control module

The Candy control board is the “brain” of the washing machine. If the module fails, various systems may fail and the device may not even turn on. To diagnose the board you will need special tools. It is not advisable to take on such complex work without relevant experience..

Wiring

The electrical wiring in the Candy washing machine connects individual components and transmits signals from the control module and sensors.

If the electrical circuit is broken due to damaged wires, the operation of the washing machine may not even start or may be interrupted and malfunction.

To analyze the condition of the wiring, the Candy washing machine is partially disassembled and perform an inspection not only of the wires themselves, but also of the terminals. If a defect is detected, twist it and clean the oxidized contacts. If the damage is significant, the entire cable is replaced.

Hatch door lock

If the door is not locked, the Candy washing machine does not start working. A stop in operation may occur immediately after pressing start, while the indicators are illuminated, but the washing process does not proceed. On the display, the door lock error corresponds to code E01.

If the door was simply not closed until it clicked, then the problem can be solved as simply as possible: you need to check that things do not interfere with closing the hatch and close the door well. But if the cause of the failure is the failure of the UBL, the unit will need to be repaired or replaced. To resolve the issue, you will have to partially disassemble the washing machine.

Calling a master: what do you need to know?

If you cannot solve the problem with a non-working Candy washing machine on your own, you should call a specialist. To do this, you should contact a company that repairs washing equipment and has been working on the market for several years.

The cost of repairs depends on the company’s pricing policy and the complexity of the repair work. For the capital, average prices are as follows:

• replacement of the electrical wiring harness - about 2000 rubles;
• repair of the control module – from 2000 rubles;
• replacement of the hatch blocking device – from 1,500 rubles;
• Replacing the washing machine power button – from 1000 rubles.

After the repair is completed, the technician performs a test run of the washing machine and issues a guarantee for the work he has done. If new parts were needed to restore functionality, their cost will be paid separately.

Preventive measures

Failure to turn on the Kandy washing machine makes it impossible to do laundry. To prevent this problem from arising, It is necessary to remember about preventive measures:

1. The washing machine must be connected through a separate socket with output to the machine.
2. If power surges often occur in your home, it is advisable to get a voltage stabilizer and connect the washing machine through it.

   This will protect the device from burning out individual elements and extend the service life of the equipment.

3. Press the power button of the machine smoothly, without using force.
4. You need to put things into the drum carefully so that they do not get caught in the door and interfere with the operation of the lock.
5. You need to close the hatch door without using force, without slamming it.
6. The washing machine should be located in a room with good ventilation. This will prevent oxidation of contacts and the development of corrosion.
7. The washing machine must be protected from the pranks of children and pets, as well as rodent attacks in the private sector.

Conclusion

If your Kandy washing machine won't turn on, there could be many reasons for this. Some of them can be fixed on your own, but in case of complex breakdowns, it is better to entrust your assistant to a professional.