Why doesn’t Kandy’s washing machine spin clothes and what should I do?

Candy washing machines are well-proven equipment that rarely cause problems.

But during long-term operation, machine parts gradually wear out, and the machine may begin to work intermittently.

If the machine, for example, stops spinning clothes, its operation can no longer be called normal. Why the Kandy washing machine does not spin clothes and what to do about it, we will tell you further.

What is the reason that the spin does not work?

There are several reasons for the lack of spin, not related to breakdown. These include:

• settings failure;
• disabling the spin cycle during the previous wash;
• uneven distribution of laundry in the drum;
• Drain filter clogged.

The first step is to check the spin mode settings. Perhaps it was turned off earlier and forgotten about it. Or for some reason the spin speed settings may have changed. The spin function must be turned on, and if it is on, increase the number of revolutions.

It is recommended to clean the drain filter in your car at least twice a month.. If this is not done, over time, the clog in the filter begins to interfere with the drainage of water.If the clog is severe, some of the water remains in the drum, so the laundry remains wet.

If the machine is set up correctly and its drain filter is cleaned, but there is still no spin, you need to look for the breakdown that led to this.

The most common causes are the following breakdowns:

• electronic controller malfunction;
• failure of the speed control sensor;
• drain pump failure.

How to identify the problem?

You will have to look for a breakdown by checking each node one by one. It’s better to start with the simplest thing – checking the pump.

water pump

It is necessary to place the car on its side and disconnect all pipes and wires from the pump. After this, the cover is removed from the pump. Now you can check its status.

There may be two options here - the impeller is clogged or the pump electrics are burned out. First you need to clean the impeller. It should rotate freely.

After this, use a multimeter to check the presence of resistance in the pump. If it is not there, then you need to buy and install a new pump.

After checking or repairing the pump, during reassembly, it is recommended to thoroughly rinse the pipes. This is done using a soft brush. You need to remove all accumulated mucus and dirt. This kind of prevention not only increases the wear resistance of the machine, but also eliminates unpleasant odors.

Tachometer

Let's say that checking the pump showed that everything is fine with it, but there is still no spin. The next action should be to check the tachometer. It is installed on the engine rotor. Its function is to control engine speed. You can get to it by completely removing the rear wall of the car or opening the service hatch in it. The engine is located under the tank, the tachometer is on the shaft.

If the resistance indicator is normal, before reassembling the machine you need to make sure that the bolt holding the tachometer is well tightened - the correct operation of the device depends on this.

Control module

Malfunction of the control unit is the most unpleasant option. If the verification procedures described above can be performed independently, then it is better not to touch the control module, but to immediately call a technician.

But if you have basic skills in working with boards, you can carefully test all available controllers one by one with a multimeter. This must be done without removing the module or disconnecting anything. The cost of incorrect reverse connection may be replacing the module with a new one.

It's easier to test controllers by simply testing them all. But you can do this using a pre-downloaded scheme. If the problem is not in the controller, but, for example, with some semiconductor part, you won’t be able to find it without a diagram.

How to fix a Candy automatic washing machine?

Any identified malfunction must be corrected correctly.

Electronic board

The module can be removed and taken separately to a service center. This is done in the following way:

1. The machine is disconnected from the power supply.
2. The program selector knob is fixed in the off position with tape.
3. The screws on the top panel are unscrewed.
4. Remove the top cover.
5. Remove the dispenser body.
6. Pull out and remove the side panels.
7. Unscrew the screws in the front corners of the case.
8. The plastic clips holding the front panel are worn out and pressed out.
9. Disconnect the latches securing the board.
10. Take several pictures of the position of the connectors.

Although the panel is fairly easy to remove, it is difficult to reattach. To return all connectors to their places, photos are taken, which are mentioned in the last paragraph of the instructions. But this does not give a 100% guarantee that all reverse connections will be successful.

That's why experts advise not to touch the module, but to call a technician to your home. In this case, he will be able to conduct a full diagnosis and inspection of all elements of the machine, repair all faulty elements, and, most importantly, start the machine and make sure it is in full working order.

Repairing the control module of a Kandy washing machine, video instructions:

Drain pump

Machines equipped with a self-diagnosis system display an error code on the display. The code can be deciphered using the fault table for a specific brand. In this case, we will assume that the pump was physically removed from the car. As a result, all blockages have been removed, contacts and connections have been checked. And testing the pump electronics showed that the part needed to be replaced.

The new part is installed in place of the old one. For greater reliability, during the process of disassembling and dismantling a broken pump, you can take several photos, and then use them to verify the correct installation.

Tachogenerator

The tachometer is easily removed. But to avoid errors in installing a new part, it is also better to take several pictures when dismantling it.

The new part must match the car model. After installing the tachometer, it must be checked for resistance.

If the multimeter does not register resistance, you need to check the reliability of the wire connections. The bolt holding the sensor must be tightened firmly.

Call the master

If the Kandy washing machine has stopped spinning clothes, you need to call a qualified technician to perform complex repair work. Nowadays it is easy to find a specialist via the Internet. But in order not to encounter scammers or irresponsible, inexperienced repairmen, before calling a repairman, you should check reviews about his company on an independent website.

The cost of the specialist’s services depends on:

• region,
• scale of the settlement,
• pricing policy of a specific service center,
• and, of course, on the type of repair.

So, some companies charge a certain cost for calling a technician. In other services, the call and diagnosis are free, and payment is only for certain repair operations performed. Built-in equipment is dismantled and installed back, usually at an additional cost.

Replacing the drain pump can cost the owner 1,500 - 2,500 rubles. The tachometer can be replaced for 1-2 thousand rubles. Repair of the control module will depend on the type of failure, and will cost at least 2 thousand.

Conclusion

If the washing machine does not spin clothes, or does not spin clothes well enough, it means that the equipment is not programmed correctly or is faulty. Malfunctions may lie in clogged drain paths or improper operation of the device.. Therefore, first of all, we check the software settings, and then the drain filter and hose for blockages.

Serious breakdowns that lead to a decrease in the quality of spin are failure of the drain pump, wear of the tachometer, or malfunction of the control module. You can replace the pump and tachometer yourself. To diagnose and repair the control board, it is better to call a specialist.