Everything you need to know about the heating element for the Kandy washing machine

The Kandy washing machine has a rather complex structure, combining a large number of components.

During operation, even reliable equipment may experience breakdowns and malfunctions that require replacement or repair of individual parts.

One of the most common problems with a Kandy washing machine is the failure of the tubular electric heater - heating element.

Purpose of the part

Heating element in the washing machine - this is a heating element that is responsible for heating the water in the tank to the temperature specified by the user. With the help of this part, the water coming from the water supply is heated and kept warm during the washing process.

Structurally, the Kandy heating element is a curved tube fixed to the base. The part inside has a cavity in which a conductor element passes, which has a high level of resistance. This allows heating to high temperatures.

The heating element itself is connected at its ends to an electrical circuit and is energized during operation.The heating process is controlled by a temperature sensor connected to the control unit of the washing machine. When activated, the heating element warms up intensively and transfers heat to the water in the tank. When washing without heating the water, the heating element is not used.

Symptoms of a problem

The failure of the heating element is indicated by the lack of heating of water. during the washing process. In this case, the washing machine can even continue the cycle.

You can check that the heating element is not working by touching the glass of the hatch door with your hand during washing. If the mode with water heating was selected, and the glass remains cold, this is a reason to diagnose its performance.

Also, a malfunction of the heating element may be indicated by an error on the E16 display. In this case, the operation of the device stops. In addition, other error codes may be associated with a breakdown of the heating element, so diagnostics are indispensable. To diagnose the condition of the heating element, it is necessary to gain access to the part by partially disassembling the washing machine.

Location

Heating element in the Kandy washing machine located under the drum, located between it and the wall of the tank itself. The part is held in the seat by a seal and screw fasteners. This allows you to securely fix the knot and avoid water leaks during washing.

The heating element can be accessed from the rear wall. To do this, you need to remove the service hatch cover.

How to replace the heating element of a Candy washing machine?

Before you begin replacing the heating element, it is necessary to carry out preparatory measures.

These include:

1. Disconnecting the Kandy washing machine from all communications. The plug must be removed from the socket.
2. The drum must be freed from things and water.
3. It is advisable to drain the remaining water from the tank through the drain filter, which is located on the front wall.
4. You should prepare tools for work (wrenches, screwdrivers, multimeter).
5. The washing machine must be pulled out so that you can access its rear wall.

It is prohibited to open the body of a machine that is under warranty.

Part replacement process:

1. Remove the back panel by unscrewing the screws holding it in place.
2. For ease of operation, remove the drive belt.
3. Disconnect all connectors that are connected to the heating element.
4. Unscrew the clamps with a screwdriver.
5. Unscrew the nut that is in the middle, but not all the way.
6. Hit the nut to loosen the clamp.
7. Carefully remove the heating element from the seat so as not to deform it.
8. After the heating element is removed, it is checked using a multimeter. If it is inoperative (it produces an indicator that is not in the range from 20 to 30 Ohms), it is replaced with a new one.
9. The installation of the heating element is carried out in reverse order.

You can watch the video on how to replace the heating element in a Kandy washing machine:

Features of replacement in devices with vertical loading

In Kandy washing machines with vertical loading heating elements, as in machines with horizontal loading, located between the tank and the drum. It is convenient to access the part after removing the side panel.

The process of replacing the heating element in a top-loading washing machine is completely similar to repair work on front-loading washing machines.

Where to buy a new part and how much to pay?

If the heating element in a Kandy washing machine has become unusable, it must be replaced with a new one; it cannot be repaired.

Be sure to select a part taking into account your washing machine model.. The heating elements presented in retail outlets differ in size and power, so you should not choose heating elements “by eye”.

You can purchase the part in specialized stores or order it online. The cost of a heating element starts at an average of 700 rubles. It is recommended to purchase the part in official stores, which are responsible for the quality of the products sold.

Calling a specialist: the price of the issue

Repair and diagnostic work in Kandy cannot always be carried out on your own. To restore the functionality of Kandy, you can call a specialist from a washing equipment repair company.

It’s easy to find a company that provides similar services on the Internet.. It is advisable to give preference to companies that have been working in the service provision market for several months and value their reputation. This will allow you to avoid fraud and entrust equipment repairs to real professionals.

Reasons for failure of the heating element

The Kandy heating element in most cases fails after prolonged use. The exception is a manufacturing defect, which can make itself felt almost from the first start.

• voltage drops in the network;
• hard and/or heavily polluted water containing a large number of impurities;
• oxidation of contacts;
• failures in the control module and its incorrect operation;
• lack of regular maintenance of the device - cleaning;
• incorrect operation of the thermistor;
• user errors.

In some cases, failure of the heating element may be a consequence of a more serious equipment failure.

Prevention of breakdowns

When operating a Kandy washing machine, it is important to follow the rules for using the equipment. This will extend the life of the equipment and avoid failures.

Preventive measures include the following:

1. Voltage surges should not be allowed. Installing a voltage stabilizer will help to cope with this problem.
2. For very hard and contaminated water, filters must be installed.
3. The drum should be cleaned periodically, for example, using citric acid.
4. It is not advisable to send items with long pile, a large number of pellets and other defects for washing, since during washing, threads and debris can literally “weld” onto the heating element.
5. Washing constantly only in cold water or, conversely, at maximum temperature, promotes the formation of deposits on the heating element, which leads to its breakdown.

When replacing the heating element, it is important to install high-quality parts that fully match the model of the washing machine.

Conclusion

The heating element in a Kandy washing machine can become unusable for a number of reasons. You can even try to solve the problem on your own, but in difficult cases it is advisable to entrust diagnostics and repairs to a professional.