Errors

The advantage of modern Whirlpool washing machines is that they can not only independently detect a breakdown, but tell their owner about it.

Smart technology is equipped with a self-diagnosis system. Once a problem is detected, the corresponding code is displayed on the electronic display.

Read our article about what the error codes in the Whirlpool washing machine mean, how to decipher them and what to do after that.

Decoding codes for Whirlpool washing machines with display

To understand what the code that appears on the washing machine display means, you need to know its decoding. Once you identify the problem, you can take the right steps to fix it..

F01 (FH)

The appearance of code F01 indicates that the machine does not collect enough water for washing, or it does not enter the tank at all.

Causes of the error and ways to resolve it:

1. Water does not flow into the inlet hose. Perhaps the valve on the pipe is closed, or the water in the apartment was simply turned off. The problem may also come down to a breakdown of the inlet system: the filling valve is either faulty or clogged.
2. There is water in the tank, but the error still appears. Most likely, the reason comes down to a breakdown of the pressure switch (water level sensor). It is necessary to evaluate its performance and check the tube for blockages.
3. Control module error. To eliminate it, the device must be rebooted.

F02 (FA)

Code F02 indicates that the wash has stopped due to the Aqua-Stop system being activated. This can happen at any stage of the cycle. As soon as the device detects a leak, it stops working.

Causes and solutions:

• the tightness of the connection between the inlet and drain hoses is broken - you need to inspect them for leaks;
• the hatch cuff is torn;
• water leaks from the pipes - you will have to disassemble the housing to detect the defect;
• the pump broke down and leaked - depending on the type of fault, the pump is either repaired or replaced;
• electronics failure or open circuit in the area of ​​one of the sensors (pressure switch or leakage control) - it is necessary to disassemble the device body and test the wiring with a multimeter.

F03 (FP)

Error F03 indicates problems in the drainage system. The water sits in the tank and does not leave. Causes and solutions:

1. The drain filter is clogged. It must be removed and cleaned of debris.
2. The pump has failed. If a certain element breaks down, for example, a motor or impeller, they can be replaced without buying a new pump. Repair is not possible when the pump has failed due to natural wear and tear, or its housing is non-separable.
3. A blockage has formed in the area of ​​the drain hose and needs to be cleared.
4. The control board has malfunctioned. The machine needs to be rebooted.

F04

Error F04 indicates that the water is not heated.

Causes and solutions:

• The heating sensor has failed - if a breakdown is detected, it is replaced;
• there is a break in the circuit responsible for the operation of the heating system - you need to disassemble the housing and test the wires with a multimeter.

F05

Code F05 appears on the display screen if the heating element is faulty. In this case, the water will not be heated.It is not difficult to determine this; just touch the glass of the sunroof - it remains cold.

Before you begin disassembling the case, you need to make sure that a program that involves heating the water has been selected for washing.

F06

Code F06 indicates that the drum does not rotate, or that the number of revolutions is insufficient. Causes and solutions:

1. The drum is overloaded. Excess linen must be removed.
2. The wiring is broken. It is necessary to assess its condition using a multimeter.
3. The tachogenerator is faulty. It cannot be repaired and needs to be replaced.
4. The motor has failed or the belt has fallen off. The belt could stretch or break. In this case, it will have to be replaced. A burnt-out motor cannot be repaired; you need to purchase a new part.

Read more about error F06 Here.

F07

Error code F07 indicates a motor malfunction. Possible causes and solutions:

• there is a break in the wires in the section of the “motor-control board” circuit - it is necessary to ring the wires and check the tightness of the contacts;
• the motor breaks or burns out - it is either repaired or replaced;
• The control board has malfunctioned and the washing machine needs to be rebooted.

F08, F22

Code F08/F22 indicates no heating. Possible reasons:

1. The heating element is faulty. Sometimes it is possible to cope with the problem by descaling it. If the heater is burnt out, it must be replaced.
2. The contacts of the heating element have oxidized. They need to be cleaned.
3. The pressure switch is broken. Sometimes the cause of the malfunction is a clogged tube. To restore the element's functionality, it needs to be blown out.
4. Control board malfunction. Restarting the washing machine will help.

Read more about error F08 Here.

F09

Error F09 appears on the display if the tank is full of water. Causes and solutions:

• the pipes leading to the pressure sensor are faulty - if a breakdown is detected, they must be replaced;
• the inlet valve is broken - the part cannot be repaired, you need to purchase a new element;
• failure of the electronic controller - the device must be rebooted.

F10

Code F10 indicates a motor failure. In this case, the operation of the washing machine stops and the drum does not rotate. Causes and solutions:

1. The belt came off. If this happened due to the drum being overloaded, the excess items must be removed and the belt returned to its place.
2. The belt broke. It will not be possible to restore its integrity; you will need to purchase a new belt.
3. The motor burned out. It will have to be replaced.

F11, F19

Code F11 indicates power problems. Causes and solutions:

• there is no electricity in the apartment - perhaps the circuit breaker has broken down, or scheduled work is being carried out in the house;
• the socket is faulty - its breakdown may be indicated by a burning smell or melted contacts; repairs should be carried out by an electrician;
• The voltage in the network is too high or low - the machine needs to be disconnected from the power supply and call a technician.

F12

Code F12 is displayed on the screen if there is no heating. At the same time, washing continues, but in cold water. Possible causes and solutions:

1. Assess the performance of the heating element.
2. Inspect the wires leading from the electric heater to the control board.
3. Perform diagnostics of the temperature sensor.

F13

Code F13 indicates that water is being drawn into the drum too slowly. Causes and solutions:

• check the water pressure in the pipeline - perhaps it is too weak, which is why the device simply does not have time to draw the required amount in a certain amount of time;
• The detergent tray is clogged with powder and needs to be removed and cleaned;
• the water supply valve is clogged or broken;
• A blockage has formed in the inlet hose; it needs to be cleaned.

F14, F16, F20, F21

Codes F14/F16/F20/21 indicate a serious breakdown. The machine stops responding to commands. If washing was in progress, it stops.

The reason in 99% comes down to a breakdown of the control board. If there is a one-time failure in its operation, you can cope with the problem by rebooting the equipment.

F15

Code F15 appears when the drum rotation stops. At the same time, the supply and drainage of water stops, and the washing stops. Possible causes and solutions:

1. The control board is malfunctioning or broken.
2. The tachogenerator is broken. The part cannot be repaired; it must be replaced.
3. The motor brushes are worn out. These are consumables that require replacement every 3-5 years.
4. The wiring has broken in one of the sections of the circuit.

F18

Code F18 indicates incorrect selection of detergent. Most likely, too much of it was poured into the cuvette, which caused an excess amount of foam to form.

Troubleshooting methods:

• restart the program, first turning off the machine - this will remove the excess amount of powder;
• drain the water and start the washing process again, but without adding detergent;
• evaluate the performance of the foam control sensor.

F23 and F24

Codes F23 and F24 indicate a breakdown of the pressure switch. In this case, the wash does not start, although water may flow into the tank. To troubleshoot the problem, perform the following steps:

1. Disconnect the device from the network.
2. Remove the top cover and twist the pressure switch.
3. They blow out his tube. Sometimes the cause of the breakdown comes down to the formation of a blockage.
4. Evaluate the performance of the water level sensor. If it is faulty, it needs to be replaced. It cannot be repaired.

F26, F27, F28

Codes F26/F27/F28 indicate problems with the drum. Possible malfunctions and ways to eliminate them:

1. If the drum stops turning, it may be jammed due to a foreign object, such as a bra wire, getting inside. The machine must be disassembled and any object that interferes with normal movement must be removed.
2. The drum rotates in one direction or rotates very slowly, even during the spin phase. It is necessary to check the correct operation of the control board. Perhaps one of its sections burned out.
3. The drum has stopped, but the machine continues to make normal sounds. This means that the drum is unbalanced due to overweight. It is necessary to remove some of the items, after which the washing can be continued.

F31

Code F31 appears on the display rarely and only on the latest generation Whirlpool washing machines.

It indicates that installed software needs to be updated. This can be done using a smartphone that is synchronized with the device.

If the program is not updated, you need to check network availability. In other cases, the help of a specialist is required.

FDL

The FDL code indicates problems with the hatch locking. Possible causes and solutions:

• UBL breakdown, lock repair required;
• a foreign object has entered the lock slot and must be removed;
• there are things between the cuff and the hatch door that prevent the door from closing;
• The control board has malfunctioned.

FDU

The FDU code alerts the user that the hatch door is not securely latched. However, washing does not start.

Troubleshooting methods:

• you need to open and try to close the hatch again, pressing it tighter;
• inspect the cuff for damage;
• evaluate the performance of the UBL, and, if necessary, repair the lock.

Bdd

The Bdd code is specific to a top-loading washing machine. It indicates that the drum doors are not closed tightly.

Designations of flashing indicators on a device without a display

If the Whirlpool washing machine is not equipped with an electronic display, then the error codes will be displayed as flickering indicators on the light panel:

1. LED No. 1 is on - water supply error. It is necessary to check the operation of the filling system and pressure switch.
2. LEDs No. 5 and No. 9 are on - the machine has leaked, the Aqua-stop system has activated.
3. LEDs No. 5, No. 6, No. 8 are on - there is a problem in the drainage system, the water does not go into the sewer pipe. It is necessary to check the pump, hose and drain filter.
4. LEDs No. 4 and No. 9 are on - the heating sensor is broken or there is an open circuit in the heating system.
5. Light bulbs No. 4, No. 6 and No. 9 are illuminated - the heating element is faulty (the water does not heat up).
6. Lights No. 4, No. 5 and No. 9 are illuminated - the tachometer is faulty.
7. Lights No. 4, No. 5 and No. 6 are illuminated - the motor is faulty.
8. Indicators No. 3 and No. 9 are illuminated - the heating element or pressure switch is faulty.
9. Diodes No. 3, No. 4 and No. 9 are on - problems in the system responsible for heating the water (you need to check the temperature sensor or heating element).
10. Diodes No. 3, No. 4, No. 5 and No. 9 are lit - water is drawn into the drum too slowly.
11. Diodes No. 3, No. 4, No. 5 and No. 9 are lit - a breakdown or malfunction of the control board.
12. Diodes No. 3, No. 4, No. 5, No. 6 and No. 9 are lit - you need to check the tachometer, graphite brushes or control board.
13. Light bulbs No. 2, No. 5 and No. 9 are illuminated - an excessive amount of foam.
14. Lights No. 2, No. 3, No. 4 and No. 9 are illuminated - the drum does not rotate due to a foreign object getting inside.

Resetting the Whirlpool washing machine program

Sometimes, after eliminating the malfunction, the error code continues to be displayed on the display. This indicates a system failure. To reset it, you need to press the “Start” button twice. After which the scoreboard should be cleared and work as before.

When the device turns off, it must be left in this state for 20 minutes., then turn it on again. If this does not help get rid of the error code, you need to contact a technician for help.

Call the master

There are problems that you cannot cope with on your own. They require specialist help.

For example, You should contact a technician if the heating element or electronic module breaks down. You can find a specialist by looking at an ad posted on the Internet or in a newspaper.

To avoid meeting with scammers, you need to study the reviews that other clients leave about the selected specialist. It’s good if they are posted on third-party sites.

You only need to pay for work when it is completed.. You must ask the technician for a receipt and a warranty for the replaced parts. The cost of the work depends on its complexity. Prices start from 1,500 rubles for replacing a pressure switch and end at 6,000-7,000 rubles for repairing a control board.

If the machine is under warranty, you must contact the service center. In this case, the repair will be performed free of charge.

How to prevent problems from occurring in the future?

To prevent damage to the Whirlpool washing machine, the following recommendations must be adhered to:

• follow the recommendations for operating the device;
• do not overload the drum;
• use detergents marked “Automatic”;
• periodically clean filters and hoses;
• change the graphite brushes on the motor in a timely manner;
• clean the detergent tray at least once a month;
• Do not leave water in the cuff, collecting it with a damp cloth after each wash cycle.

Conclusion

Correctly deciphering the codes on the Whirlpool washing machine will allow you to quickly find out the cause of the malfunction and eliminate it. Most breakdowns can be fixed on your own, but complex repairs are best left to a professional.