What are the reasons that a Samsung washing machine displays error 6e, how to fix the problem?
One of the most common problems with a Samsung washing machine is related to error 6e. It is important for equipment owners to understand the potential causes of its occurrence and how to eliminate it.
In some cases, it is possible to repair it yourself, in others, you need to call a specialist. Any way to solve the problem will be effective if you follow the general recommendations and rules.
Let's take a closer look at what error 6e means, which is issued by a Samsung washing machine, and whether and how it is possible to fix the problems yourself.
Content
What does this mean?
Stopping work and the appearance of code 6e on the display can occur at any time during the wash: at the beginning of the start, a few seconds or minutes after pressing the “Start” button, in the middle of the washing process, or at the end of the work during centrifugation. Full alphanumeric code "6e" means "problem with the control module or control panel."
This problem can also be indicated by other ciphers: be, be1, be2, be3, b2, bc, bc2. Two- and three-digit designations are identical to each other. An analogue of 6e can also be old ciphers: 12e, 14, 18e.
If the Samsung washing machine does not have a display, then a breakdown can be detected by certain lighting and blinking of the indicators.Three icons light up with a stable light: “Bio 60°C”, “40°C”, “cold water”. All washing modes flash at the same time.
Why does it appear?
To deal with a malfunction in the program, you need to properly diagnose it. A washing machine with error 6e displayed may refuse to work for various reasons.
Problems could occur with:
Thyristor switch (TRIAC or triac). This element controls the engine: turns it on, turns it off, sets the speed.- Buttons on the control panel. A problem with the main start button of the machine cannot be ruled out.
- Control module. The main computer hardware could have a temporary glitch and stall the work.
A two-character code indicates the problem as a whole. To determine the cause more accurately, additional diagnostics are needed.
If the Samsung model is programmed to indicate three-digit errors, then using them it is possible to more accurately determine the cause:
- be1 indicates that the Start button is the culprit.
- b2, be2, bc2 define the reason associated with other buttons.
- be3 makes it clear that the defect has occurred in the relay on the control module.
What to do?
In some cases, the causes of this error can be easily eliminated on your own. This is possible if the problem arose due to a simple program failure, sticky buttons, or problems with the electrical outlet.
Program crash
The coordinated operation of sensors sometimes fails and an overlap occurs. This causes the program to stall.
After a short time, the equipment is reconnected to the network.The sensors that previously caused confusion will restore their operation, and the washing process will be problem-free.
Sticky buttons
Any of the buttons on the control panel could be causing the problem.. For various reasons, the button gets jammed (stuck).
The machine starts signaling an error if the power button is pressed for more than 12 seconds. For other buttons, the jamming time interval is 30 seconds.
Restore contacts by pressing and holding the problematic button for one minute. Clicking or alternately turning the button on and off also helps.
If these control parts stick frequently, another solution to the problem may help.. To forget about sticky buttons, it is recommended to loosen the fastenings of the front panel. This will help the pressed plastic elements take a looser position.
Problems with electrical outlet
In rare cases, the washing machine stops working due to power failure. The socket may be to blame.
The problem is solved by restoring the socket contacts or replacing the power point.
Call the master
Other reasons that led to the appearance of error 6e require the intervention of a household appliance specialist. The cost of repairs depends on the degree of complexity of the work, the time it takes to complete it, and the price tag of components.
Approximate prices for eliminating error 6e in a Samsung machine are as follows:
TRIAC malfunction. Due to this defect, the control module issues incorrect commands. The problem is solved by replacing the control triac.In some cases, the switching relay and diodes are changed at the same time. The cost of work is from 3000 rubles.- Problem with the tachogenerator. If this sensor is damaged or shorted, TRIAC fails. The repair consists of restoring the contacts of the tachogenerator, and if it is burned out, then replacing it. The cost of work starts from 2400 rubles.
- Mechanical defects of buttons. If the problems are not related to sticking, but to physical damage to the buttons on the washing machine panel, then they need to be replaced. Such work is estimated at a minimum of 1,200 rubles.
- Control board failure. Damage to tracks, poor contacts, breakdowns of individual elements are corrected by soldering or replacing the relevant parts (fuses, diodes, relays). If the control board processor burns out completely, the module must be replaced. The cost of the master’s work is from 2400 rubles.
- Contact failure. If the contacts are damaged (oxidized, weakened), then repairs are carried out by stripping and soldering the contacts. If the wires leading from the control module to the machine motor and panel buttons are broken, the connecting sections are restored or replaced. Prices for this type of work start from 1800 rubles.
You can find a technician to repair a Samsung washing machine through official service centers. Contacting them is the most reliable, since the organizations provide a guarantee for the work done.
It is easy to find the coordinates of workshops for repairing household appliances through the Internet, advertisements, and advertisements. Contacting individuals through advertisements is also an option to solve the problem.However, this method carries a high risk of becoming a victim of fraud and poor quality service.
How can I prevent problems from reoccurring?
To avoid future problems related to the control of your household appliance, It is recommended to follow basic operating rules.
They will help reduce the risk of error 6e. To do this, you must carefully handle the buttons located on the control panel of the unit.
It is worth paying attention to the outlet to which the washing machine is connected. Experts recommend selecting a separate electrical outlet to which only the washing machine will be connected. This will prevent possible short circuits and overheating of the contacts.
Additional Tips
Since many problems in the operation of a Samsung washing machine are encoded on the display using similar codes, It is recommended to use the operating instructions. This will prevent troubleshooting procedures that are useless for the user and sometimes harmful to the equipment.
You can learn more about error codes for Samsung washing machines. Here.
Conclusion
Competent diagnostics help to establish the exact cause that caused the failure in the control module. Problems with the Samsung washing machine, coded as error 6e, are not critical for the household appliance.
They can be easily eliminated on your own or by seeking help from a specialist. With careful handling and timely maintenance, a washing machine can last a long time.
