What are the reasons and what to do if error 5d appears on the display of a Samsung washing machine?

Samsung washing machines are reliable in operation, but no manufacturer of household appliances can guarantee 100% protection against breakdowns.

Therefore, during the next wash, each user has a chance to encounter a 5D or 5UD error.

Read the article about what the 5d error on the display that a Samsung washing machine displays means, and whether you can fix it yourself.

What does this mean?

Error 5D indicates foaming problems. This code is most often displayed during washing, and not after it is completed.

Other designations errors:

• 5UD;
• 5SUD;
• 5SD.

Decoding

Error 5D indicates excessive foam formation. It appears when there is too much of it in the drum.

Smart technology displays the 5D code on the screen and turns on the soap bubble suppression mode. Notice that there is more foam in the machine than is usually possible even without the 5D code.

It will be visible through the glass. Sometimes it leaks out of the detergent dispenser. If code 5d appears on the screen, but no excess foam is observed, then the reason lies in a problem with the equipment itself.

Why does Samsung issue this code?

Error 5D is for informational purposes only. There may be several reasons for its appearance:

1. Incorrect calculation of the dose of powder or other detergent.If there is too much of it in the tray, excess foaming cannot be avoided.
2. The powder used was hand washable and not machine washable.
3. The detergent is of poor quality.
4. The drain filter is clogged.
5. There are porous and fluffy things in the drum, which lead to a lot of foam. If this is aggravated by even a slight excess of powder, then problems cannot be avoided.
6. The foam sensor has failed.
7. The water level sensor (pressostat) is faulty. In some Samsung washing machines, it not only measures the water level, but is also responsible for controlling the formation of foam. If this part fails, a 5D code will appear, although the amount of foam will remain within normal limits.
8. Clogged drain pipe, hose or sewer drain. If the hole is partially blocked, then the water will come out slowly, but this is not enough to remove the foam.
9. Malfunction or failure of the control unit.

How to fix it yourself?

If error 5d is displayed on the display, no emergency measures are required. You just need to wait about 10 minutes for the foam to settle. After the specified period of time, the appliance will continue washing.

After completing the cycle, take the following steps:

1. Assess the condition of the drain filter. If a blockage has formed in it, it must be removed. The filter is located on the front wall of the device, in the lower corner, behind the opening hatch. After removing foreign objects, washing can be continued.
2. See what powder was used for washing. It must be marked “Automat”.
3. Estimate the amount of powder used.As a rule, a wash cycle with a load of 5-6 kg of laundry requires 2 tablespoons of detergent. More detailed information can be found on the package.
4. See what laundry has been washed. Fluffy materials require less detergent to care for.
5. Check the drain hose and the sewer hole in which it is located for permeability.

Sometimes it happens that the machine simply stops washing, and the 5D error is constantly displayed on the screen. In this case, you need to stop the cycle manually and activate the water drain program. After its completion, the drum flap is opened and the laundry is removed.

The first step is to manually clean the drain filter, and then run the device idle, without adding detergent. The water temperature should not be below 60 degrees. This measure is aimed at flushing the washing machine from excess foam that could clog the system.

When should you call a specialist?

There are situations that you cannot cope with on your own. A specialist should be called in the following cases:

1. The foam sensor is broken. Symptoms: code 5d appears on the screen, there is no foam in the drum, when starting the wash empty (without laundry and powder), the error continues to display. The cost of replacing the sensor is 1900 rubles, the price of the part itself is about 1000 rubles.
2. The water level sensor has failed (the pressure switch functions as a foam controller only in some Samsung models). Signs: the code is displayed immediately after turning on the washing machine or during washing, there is no excess foam.The cost of the work is 1900 rubles, the price of the part itself is 980 rubles.
3. A blockage has formed in the washing machine system (in the pipe through which water is drained, in the hose or in the area of ​​the sewer hole). Signs: dry washing proceeds as usual, but the water takes a long time to drain, the error appears only when using powder. The cost of the work is 1300 rubles.
4. The control board needs to be replaced or repaired. Symptoms: code 5D is displayed, but there is no foam in the drum, the error appears even when washing without powder. The cost of work is 2400 rubles. If the board is burned out, you will need to purchase a new part. It costs from 5500 rubles and above.

Washing machine repair specialists can be found by adverts in the newspaper or on the Internet. In every city there are specialists providing such services. However, when choosing a specialist, you need to be vigilant so as not to encounter scammers.

The best option is to use the services of a specialist who has previously repaired equipment for relatives, neighbors or acquaintances. If there are no recommendations, then it is better to contact the service center. The larger the organization, the better its workflow. Such companies have their own office and website where you can read reviews from other clients.

Before you give money, you need to monitor the estimated cost of such work on the Internet. This will allow you not to overpay the master if he asks for too high a price.

Prevention

To prevent your Samsung washing machine from displaying error 5d in the future, You need to take care of the following preventive measures:

• do not use excess amounts of powder, strictly follow the recommendations for its dosage;
• when washing fur and porous items, reduce the amount of detergent;
• do not put powder intended for hand washing into the machine;
• remove all small parts from pockets and shake out debris before loading into the drum - this will avoid clogging the filter and drain hose.

Helpful information

Tips that will be useful To all owners of Samsung washing machines:

1. If a new powder was used for washing, and after using it, error 5D was displayed, it may be due to the poor quality of the composition. It is recommended not to use this product so as not to damage the washing machine.
2. If the device is under warranty and the breakdown is not related to external factors, you need to contact a Samsung service center. The manufacturer must correct the defect at his own expense.
3. Private craftsmen are required to provide paper with a stamp and signature. It must indicate the price, describe the service and note the warranty period.
4. If you have the appropriate skills, you can buy and replace a failed part yourself. This will save a significant amount of money.

You can learn more about error codes for Samsung washing machines. Here.

Conclusion

Error 5D is a signal indicating too much foam in the drum. If there is not much of it, then the code is a consequence of a breakdown of the sensors or microcircuit. Sometimes you can cope with the problem on your own, but in some cases you cannot do without the help of a specialist.