Why does my Samsung washing machine show error 4e and what should I do?

Samsung washing machines are distinguished by high-quality electronic components, excellent functionality, simple and intuitive interfaces, and a high degree of reliability.

However, any, even the most advanced technology, sooner or later fails. At the same time, smart devices are able to signal their owner about where exactly the failure occurred. This is done using special codes.

The article will talk about what error 4E means on a Samsung washing machine, how to interpret and fix it.

What does the code that Samsung gives mean?

Error 4E indicates a problem with the water supply system. This code can be indicated by combinations such as:

• 4E;
• E1;
• 4C;
• CH.

They all mean the same thing, the main difference is the year of manufacture of the washing machine. Code 4E is a malfunction in the water intake system in modern models. If the machine was assembled before 2007, then the error will be indicated as E1 or EC.

Models without a display indicate a breakdown with a special set of signals, namely: the cold water wash LED lights up, and all mode indicators flash in parallel.

Decoding

Error 4E stands for a breakdown of the system responsible for collecting water. A failure can occur at any stage of washing: at the beginning, while rinsing things, and even after draining the soapy water.

Are 4E and E4 the same thing?

Error 4E and E4 are different codes that indicate different failures. Firstly, E4 appears only in those units that were assembled before 2007.

Secondly, it indicates an imbalance in the load of the washing machine drum on the axis of rotation, and not a malfunction in the operation of the water supply system. The code appears only during the spin cycle.

What does this mean: reasons

Code 4E does not occur on its own. Reasons why the washer will produce this value:

1. The cold water supply is blocked or unavailable.
2. The aquastop hose is damaged.
3. The water inlet filter is clogged.
4. The intelligent module has malfunctioned or is completely damaged.
5. Water enters the drum, but its pressure is minimal, which is why the unit does not receive the required amount of liquid in the allotted time period.
6. The wires that go to the water supply outlet valve from the control module have come loose or are damaged.
7. The drain hose is not connected correctly. In this case, the machine will draw in liquid and immediately drain it, after which code 4E will appear on the display.
8. The inlet solenoid valve, which is responsible for supplying water to the system, has broken (it must open under pressure so that the liquid can easily enter the machine).
9. The pressure switch is faulty. This relay is responsible for measuring the water level in the washing machine. The part may become clogged, move out of place, or break.

How to fix it yourself?

Sometimes error 4E can be resolved on your own. To do this, take the following actions:

1. Checking cold water supply. To do this, you just need to open the tap. If there is no water, the wash cycle is paused until it appears.
2. Checking the shut-off valve. If it is closed, then water will not flow into the system.
3. Checking the aquastop hose. If a leak occurs or the hose itself has mechanical damage, the water supply will be stopped. The corresponding indicator should light up. To solve the problem you will need to replace it.
4. Checking the filter that removes impurities from the water. If it is clogged, it needs to be processed. The filter is located at the connection point of the water supply hose, in front of the inlet valve.

   To inspect it, you need to remove the hose and remove the mesh with pliers. Stubborn blockages are cleaned with a needle, after which the filter is washed under a powerful stream of water.

   To remove limescale and rust, you can soak the mesh in a solution of citric acid (40 g of powder per 1 liter of water) for half an hour.

5. Restarting the intelligent module. To do this, the machine is disconnected from the network for 15 minutes, after which it is turned on again.
6. Checking the wires. If the contacts have come loose, they need to be put back in place. This often happens after moving the device, for example, when moving.
7. Checking the correct connection of the hose to the sewer drain, which is located below. It must make the top loop before entering the drain pipe, otherwise the washing machine will not work correctly.

What to do if not a single measure helps to cope with the problem? You need to contact a specialist.

When should you call a specialist?

The wizard must be called in the case when all the simple reasons for the appearance of error 4E have been worked out, but there is no result.

To protect yourself from unscrupulous repairmen, you need to contact trusted organizations. As a rule, they have an office and their own website, which contains reviews from clients. It wouldn’t hurt to ask what they write about the service workshop on other resources.

Private craftsmen may charge a smaller amount for repairs, but it is better to contact such specialists on the recommendation of friends. Otherwise, there is a risk of meeting a scammer.

When calling a technician to your home, you need to make sure that there is at least one more person in the apartment. This is especially true for older people. If relatives are far away, you can turn to neighbors for help.

Average cost of providing a repair service Samsung washing machine:

• replacement of the water supply solenoid valve – 1800 rubles, cost of the part – 550 rubles;
• repair of the electronic controller responsible for controlling the washing machine (resoldering of burnt-out elements or tracks) - from 2,400 rubles; if the control module fails, you will need to purchase a new part, the price of which starts from 5,500 rubles;
• cleaning or replacing the pressure switch pressure tube - from 1900 rubles, the minimum price of the part is 950 rubles;
• restoration of a damaged section of wiring, or its replacement - from 1800 rubles.

Prices are indicative. They may vary depending on the specific service center and city. However, they should not be 2-3 times higher. If a craftsman quotes a price that is incommensurate with the work, he is most likely a fraudster.

Problem prevention

To prevent error 4E from appearing, you need to make sure that only clean water is poured into the machine. If a few hours ago the water utility carried out repair work, and rusty liquid flows from the tap, you need to stop washing for at least a day. This will avoid clogging in the inlet filter.

In a private home, it is necessary to take care of additional protection against mice. They often damage the wires and hoses of the washing machine by chewing them.

Helpful information

Tips for operation and repair Samsung washing machine:

1. Before starting the device for the first time, you must carefully study the user manual.
2. If the washing machine is under warranty, you need to contact not the technician, but the Samsung service center, or the store where the household appliance was purchased. In this case, the repair will be performed free of charge.
3. Before disassembling the washing machine, for example, to gain access to the water purification filter, it must be turned off.
4. When paying for the service of a private master, you need to require paper confirming the fact that the work was performed and payment for it. The contract must specify warranty obligations.
5. If the electronic controller fails, you need to check with the technician about the final cost of the work. For some models of washing machines, the price can exceed 10,000 rubles. In this case, it is better to think about buying new household appliances.

You can learn more about error codes for Samsung washing machines. Here.

Video on the topic of the article

The video will tell you what to do if error 4E appears on the display:

Conclusion

Error 4E is a signal of a failure in the water supply system. There are many reasons for its appearance, ranging from a banal shutdown of cold water supply to the failure of the electronic controller. You can deal with minor problems yourself, but for complex repairs you need to contact a specialist.