The main reasons why the drum in an Electrolux washing machine does not spin, solutions

If electronic and mechanical parts break down, the Electrolux washing machine may completely stop rotating the drum.

To determine the cause of the problem, you need to pay attention to the error code and carry out simple diagnostics.

We will tell you more about the reasons why the drum in the Electrolux washing machine does not spin.

Why doesn't it spin?

The reason that the Electrolux washing machine does not spin the drum is The following parts may be damaged:

• engine;
• bearings;
• drive belt;
• pulley;
• crosses;
• hatch blocking devices (UBL);
• speed sensor (tachometer);
• drum self-positioning devices (DSP);
• electronic control unit (ECU).

In a top-loading automatic washing machine (AWM), the drum also jams due to the opening of its doors during operation. This can happen due to improper closing, overloading with laundry, or a foreign object getting between the latch and the sash.

Signs indicating a breakdown

Signs indicating a breakdown, are listed in the table:

If the rotation of the drum stops before spinning, then the problem may be a clogged drain system, malfunction pump, pressure switch and shock absorbers.

Troubleshooting Electrolux washing machine

Diagnostics of the washing machine when the drum stops carried out in the following order:

1. If the wash does not start and error E41 lights up on the display, you must close the appliance hatch again until it clicks. After this, washing will begin on its own.

   If the device is not equipped with an “Overload” indicator, and problems with starting are observed at the very beginning of the cycle, then you need to remove some of the laundry and turn on the desired mode again.

2. When stopping during a cycle, turn off the washing machine from the mains. After 10-15 minutes, plug it back in and start any washing program.
3. If the drum does not spin even after rebooting, disconnect the device from the mains again and remove the water through the drain filter or drain hose. Take out the laundry.
4. When stopping rotation before spinning, unscrew the filter on the front bottom panel and inspect for blockages.
5. Try to rotate the drum by hand. If it does not spin, this indicates that the bearing is jammed, a foreign object has entered, or the flaps have opened (for vertical loading).
6. Inspect the drum and the opening between it and the tank using a powerful flashlight.
7. Remove the screws located on the back of the top panel. Lightly push the cover back and remove it from its mountings.
8. Disconnect the inlet and drain hoses. After this, unscrew the fasteners of the rear panel and move it to the side.
9. Inspect the belt and tank.
10. To check the engine, remove the drive belt. Remove the motor fasteners and contacts, photographing the connection order. Remove the motor, inspect the winding, remove the locking screws and remove the brushes.
11. Remove the screws on the front panel, remove and inspect the control board.

Electrolux CMA error codes depending on the type of failure:

If the hatch is not closed tightly and the drum is jammed by the open flaps, error EA6 appears on the display.

What to do?

The procedure for restoring a washing machine depends on the location and nature of the malfunction.

Drive belt stretch

If a part breaks or is stretched, it is replaced with a similar one.. You can perform this procedure yourself. If the new belt breaks, then it is necessary to inspect the springs and bearings.

Entry of a foreign object

If a foreign body is stuck in the perforation of the drum or in the opening between it and the tank, it is removed using tweezers or pliers. If the object is not visible from the inside, then it can only be reached through the hole for the heating element or after disassembling the tank.

Bearing failure

If wear and jamming occur, new bearings and seals must be installed. To gain access to this part, it is necessary to disassemble the tank, so such repairs are carried out mainly in service centers.

How to replace bearings, read Here.

Engine or speed sensor failure

To repair the washing machine motor may require:

• clean the contacts that connect the motor to the ECU and tachometer;
• replace carbon brushes;
• restore wiring;
• replace the thermistor or winding;
• tighten the speed sensor fasteners.

A complete replacement is necessary in the following cases:

• the tachometer has failed;
• engine rotor is broken;
• faulty motor parts are cast in epoxy resin.

Problems with the electronic module

Repair of the electronic unit includes:

1. Checking the board program and, if necessary, flashing it.
2. Cleaning and restoration of paths.
3. Replacement of burnt capacitors and other elements.

If the processor or a large number of tracks are damaged, the ECU must be replaced.

Other

For other damage that prevents the drum from moving, necessary:

1. If the UBL socket is clogged, disassemble and clean the lock.
2. When opening the flaps in the lower position of the drum, hook the flap with wire; in difficult cases, disassemble or completely replace the tank.
3. If there are problems with the positioning device, replace the DSP, restore the contacts or resolder the ECU chip.
4. If the locking device is faulty, repair the lock, replace the UBL or sensor.

Price and features of calling a specialist

If the Electrolux washing machine stops spinning the drum, then the cost of repair can range from 1-4 thousand rubles. excluding the price of spare parts. The simplest breakdowns are a broken drive belt and the entry of a foreign object, and the most complex ones are a wedge of bearings, a short circuit in the motor winding and an ECU failure.

What you should pay attention to when choosing a service center or technician:

• date of registration on directory websites;
• availability of a landline phone number and address;
• diagnostic and warranty conditions;
• reviews on city and thematic forums.

Prevention

How to reduce the risk of breakdowns washing machine:

1. Do not run the machine repeatedly with a minimum load.
2. Clean the drain filter regularly.
3. Check pockets of clothes before washing.
4. Ensure an optimal balance of laundry (for example, load two pairs of sports shoes, and when washing one large item, put 2-3 towels with it).
5. Do not overload the drum.
6. Place items with large fittings and metal bones in a special laundry bag.
7. Place the machine only on a flat, stable surface.
8. Do not pull the hatch door when opening, do not lean on it or hang things.
9. Limit the use of spin modes at high speeds (more than 800 rpm).

If extraneous sounds appear (creaking, grinding, knocking, etc.), you must immediately stop the wash without waiting for the end of the cycle or the drum jamming.

Conclusion

Lack of rotation during washing and spinning may indicate a malfunction of the motor, control board, sensors, bearings and drive. If, after diagnosing the drum, belt and motor, the cause of the problem has not been identified, then you should contact a service center.