Why does error E20 occur and how to eliminate it in a Candy washing machine?

Kandy washing machines are a popular and reliable technique that is often preferred by customers. But even very high-quality equipment is not immune from failures and breakdowns.

The washing machine reports violations of normal operation by displaying an error code on the display. In some cases it may be E20.

What the error code E20 of the Candy washing machine means and how to troubleshoot problems, we will tell you further.

What does the code that the Kandy washing machine produces mean?

Encoding E20 - stands for the transmission of incorrect information by the Candy pressure switch about the amount of water in the tank. The error may also indicate that the drain system is clogged.

The failure manifests itself with the following typical symptoms:

• no drainage;
• lack of water supply;
• collecting water and immediately draining it.

In addition, an error is written on the display, which, depending on the model of the washing machine, may look different:

• ERROR20;
• ERR20;
• E20.

In Candy machines without a display, information about a failure is conveyed to the user by a series of flashing lights. In different devices, these may be different indicators on the panel, so it is the number of light signals that is important.

Causes of failure and solutions to the problem

There may be several reasons why E20 appears and the Candy washing machine stops working, so consistent diagnostics of the components involved in the process is required. It is advisable to start with the simplest ones, gradually moving on to those that are difficult to access.

The sewer is clogged

A clogged sewer system in an apartment can also cause E20, because the Candy machine cannot drain.

You can check that this is the case by disconnecting the drain hose and throwing its free end into the bathtub or sink.

If, as a result of such actions, waste water begins to flow out, the problem is in the sewerage system. The solution to the problem is cleaning. You can do it yourself or call a plumber to do it.

Drain hose problem

The drain hose needs to be inspected Candy along the entire length. If areas of compression or twisting are detected, it should be released and straightened. The draining process should then improve. Kinks are also dangerous because they can lead to damage to the integrity of the hose itself.

Drain filter clogged

The drain filter, if clogged, can cause various problems. Gaining access to this detail is not difficult, and can be done by the average user. On the side of the front panel at the bottom of the case there is a hatch behind which the drain filter is located. To get to it, they open the door.

Before we move on, you should be prepared for water to start pouring out onto the floor from the disassembled compartment - as much as it is in the washing machine. Flat, low containers and a large amount of rags will help prevent the lower floors from flooding.

You can watch the video on how to clean the Candy drain filter:

Random crash

If there is a random failure, E20 may appear on the Candy display. In this case, you just need to reboot the machine: turn off the network and turn on again after a quarter of an hour. If the situation has resolved and the fault code no longer appears, no repair is required.

The drain system is clogged

If the drainage system of the Candy washing machine is clogged, this may result in an E20 code being issued. The water does not drain out. Accumulated small debris can cause a plug to form, which prevents water from escaping. If cleaning the Candy drain filter does not save the situation, you will need to partially disassemble the machine.

To solve the problem, the Candy washing machine is de-energized and the water supply is turned off. If there is liquid in the tank, it is advisable to drain it before disassembling. In some cases, it may be necessary not only to clean, but also to replace parts. For example, in the event of a pump impeller failure due to foreign objects getting into the blades.

Breakdown of the pressure switch

If the pressure switch breaks down, the Candy washing machine issues a fault code immediately after starting, or it begins to draw in and immediately drain water.

This situation is typical for a broken water level sensor.. It reports incorrect information to the control unit and the cycle stops.

The Candy pressure switch may not only be broken, but also clogged. To ensure its condition, the part is removed and, if necessary, the pressure sampling chamber and tubes are cleaned. If the pressure switch has become unusable, it is replaced with a new one.

Problems with the control unit

If the problem is with the Candy control board, it is removed and the condition is analyzed. This unit can almost always be repaired. The exception is severe damage with melting of the body and deformation. If repairs cannot be carried out, the unit is replaced.

Broken contacts in the electrical circuit of the device

If there is a breakdown in communication between the control unit and the pressure switch, as well as other nodes associated with the drain, error E20 is possible. To determine the problem area, Candy will have to disassemble and carefully inspect both the wires themselves and the terminals. If a break is detected, twist or replace the entire cable. If necessary, the terminals are cleaned.

Call the master

If you cannot cope with a failure on your own, which is accompanied by the issuance of code E20, you should call a specialist. You can find a suitable company on the Internet.

The cost of repairing a machine depends on the complexity of the problem. The average prices in the capital are as follows:

• replacement of a pressure switch – from 1,800 rubles;
• repair of the control module - about 2,400 rubles;
• cleaning the drainage tract - from 1,500 rubles.

If during the repair process it turns out that parts need to be replaced, their cost is paid by the customer separately. After the work has been completed, the washing machine is tested.

Prevention

In order not to encounter the E20 problem on your Candy washing machine, It is necessary to pay attention to the following preventive measures:

1. If tap water is very dirty and contains various fractions, it is advisable to install a filter at the entrance to the apartment.
2. The drain filter requires regular cleaning. With an average frequency of using the washing machine – once every few months. When washing dirty items or items with lint, wash them more often.
3. It is recommended to entrust complex repairs to a specialist, without trying to do everything on your own, since inept actions, for example, with electronics, can lead to even larger problems.
4. Periodically, the washing machine needs to be cleaned, for example, with citric acid.
5. The installation of the washing machine must be carried out in accordance with all the rules, including the correct location of the drain hose.
6. If the E20 error is a consequence of frequent power surges, this is harmful to the equipment and can lead to major breakdowns and expensive repairs in the future. Installing a voltage stabilizer will help prevent troubles, connecting the washing machine to the network only through it. In this case, the outlet itself must be separate and connected to the machine.

Recommendations

With error E20 The following expert advice may help:

1. It is advisable to replace parts with original ones corresponding to the model of the washing machine.
2. If the device, which is under warranty, malfunctions, you should contact the service center; you cannot open the case yourself.
3. Before opening the device case, you should make sure that communications are turned off.

Conclusion

In most cases, E20 failure is caused by a clogged sewer or drain system in the Candy washing machine itself. But it can also be equipment failures. To find out what the problem is, the washer needs to be examined.

After determining the cause of the failure, it is eliminated and normal operation is restored. washing machine. In the simplest cases, this can be done even on your own.