What is the meaning of error E08 on a Candy washing machine, and how can I fix it?

Reliable washing equipment is produced under the Kandy brand. But breakdowns and malfunctions can also occur with it.

The washing machine reports an unusual situation by issuing an error code, sometimes it is E08, when it appears, the washing stops and the Candy washing machine stops working.

What does the code that the Kandy washing machine produces mean?

This coding on the Candy display is due to the lack of rotation of the drum. This may be a malfunction of the tachometer, wear of the motor brushes or its braid, as well as malfunctions in the control module. The problem manifests itself by issuing an error code and stopping work when the drum does not spin.

Before this, one of the following situations could have occurred:

1. The rotational movement of the drum does not occur at all.
2. The drum was spinning in one direction, and it did not change.
3. For a short time the drum rotated in one direction at high speed.

Depending on the device model, the code on the display may look different. It could be:

• "ERROR8";
• "ERR8";
• "E8";
• "E08".

Depending on the Kandy model, different indicators may flash.The user simply needs to count how many intermittent signals are generated between pauses.

If the error is one-time, and was caused by a random combination of circumstances, the issue can be resolved by rebooting the device. To do this you need to do the following:

1. Turn off the washing machine.
2. Remove the plug from the socket.
3. Leave the device turned off for 15 minutes.
4. Turn it on again.
5. Restart.

If a reboot does not help resolve the issue, more thorough diagnostics and repairs will be needed.

Reasons for the failure and ways to eliminate it

Code E08 requires, in most cases, serious analysis and further repair. If the cause is not an accidental failure of the module, then partial disassembly of the washing machine will be necessary for diagnosis and repair.

Failure of the tachometer

Tachometer - a device that is responsible for the rotation speed of the drum. If this unit is inoperative, the Candy washer cannot determine at what speed it is spinning. In this case, the washing process stops after drawing water - the drum does not rotate, and the corresponding error code “E08” appears on the display screen.

The solution to the problem is to remove the failed sensor and replace it with a new one. Failure of the tachogenerator is the most common cause of E08.

Brush wear

In commutator-type motors, brushes take part in creating an electromagnetic field, due to which the motor rotates. Physical wear and tear on brushes causes them to lose functionality., and the engine cannot obtain the required power.

If the brushes protrude less than 10mm, they lose contact with the rotor. In this case, they are replaced, and both must be replaced at once, even if the second is less worn.

When the brushes are worn out, the first manifestation may be a lack of required spin speed. Over time, as wear increases, the problem extends to the rotation of the drum during normal washing. The solution to the problem is to replace the motor brushes.

How to get to the motor brushes in a Kandy washing machine, and how to change them - in the video below:

Control unit malfunction

The Candy control module coordinates all processes that take place in the washing machine. If it fails, the necessary commands do not pass and work stops. If the elements of the electronic board (resistor, semistor, etc.) that are associated with the rotation of the drum burn out, code E08 can also be generated.

Damage manifests itself in different ways. This can be either a complete absence of rotational movement of the drum, or movement strictly in one direction, without reverse. There may also be a situation with a rapid increase in speed and a sharp stop. In all cases, Candy displays E08 on the display.

Burnt out elements are replaced, tracks are soldered. In situations where the board is seriously damaged and cannot be repaired, it is replaced.

Motor malfunction

When washing, the Candy motor ensures the rotation of the washing machine drum. If the unit fails to operate, the washing machine fills with water, but the drum does not rotate. The program is interrupted with E08 displayed.

An engine can fail for various reasons:

• break in the winding;
• turn-to-turn short circuit, etc.

Engine repair is not advisable. If a part breaks, it must be replaced. If a washing machine with a failed motor is very old, then it may make sense to purchase a new machine rather than carry out very expensive repairs to the old one.

Wiring irregularities

If there is damage in the electrical circuit of the Candy tachometer, motor and control module, code E08 may be generated. If the signal does not pass through due to broken contacts and broken wires, it is necessary to disassemble the washing machine.

The reason may be not only broken wires, but also oxidation, destruction or loosening of contact terminals. This situation can manifest itself in the complete absence of even attempts to start the engine. The drum does not rotate.

The identified break needs to be repaired. If necessary, change the entire cable, clean the terminals, solder them and perform other work.

Call the master

With error E08, in most cases, the help of a specialist is required. You can find a specialist via the Internet by searching for a Candy washing equipment repair company in your city. To avoid falling for scammers, it is advisable to give preference to those companies that have been operating for more than one year and have good reviews.

The average cost of work in Moscow is:

• repair of electrical wiring – from 1,500 rubles;
• repair of the control unit – from 2,400 rubles;
• replacement of motor brushes – from 1,700 rubles;
• replacement of tachometer – from 2,00 rubles, etc.

After the repair is completed, a test run is performed. If everything is in order, the master issues a guarantee.

Prevention measures

In order not to encounter (or encounter as little as possible) error E08, Preventive measures must be followed:

1. You should not operate the Candy washing machine non-stop, without giving it a break, and running several cycles in a row. Such intensive work can lead to failure of important components, including the motor.
2. The washing machine should not be constantly kept in a damp room, as this provokes corrosive processes. Even if the device is not used for some time, it should be stored in a dry place.
3. The washing machine must be connected to a separate outlet with an outlet for the machine.

In private buildings, household appliances should be protected from rodents that can damage the wiring, including inside the washing machine.

Recommendations

At E08 The following expert advice may help:

1. It is advisable to replace broken components in a washing machine with original parts that correspond to the specific model of the device.
2. They do not disassemble a washing machine that is under warranty on their own.
3. Repair of complex components should be entrusted to professional craftsmen.
4. All work that requires opening the Candy case is carried out with the water supply to the washing machine shut off and the electricity turned off.
5. If dismantling of elements is required, the supply wires must be pre-marked. You can also take a few photos so you don't make any mistakes with the connections during the assembly process.

Conclusion

Error E08 in a Kandy washing machine is a relatively common situation. It is rare to cope with such a breakdown on your own, since you need both tools and experience in repairing equipment.

After a high-quality repair, the device restores its functionality and can serve for many more years.