Why does error E02 occur in the Candy washing machine and how to fix it?

During the operation of the Kandy washing machine, malfunctions may sometimes arise. The washing machine reports them by issuing a specific code on the display or by a series of blinking indicators.

The appearance of error code E02 in the Candy washing machine does not allow the washing process to proceed normally and requires correction.

Decoding the code that the Kandy washing machine produces

The issuance of code E02 always indicates that Candy is having problems with water supply. This can be either an insufficient or an excessive amount of filling. If the water level does not correspond to the correct operation, the washing cycle stops.

E02 is one of the common errors that may occur in the following situations:

1. There is no water intake after the start of work.
2. The collection of water takes a very long time.
3. The machine takes in too much water, causing the drain to turn on.
4. Water is drawn in continuously, but there is still not enough water in the tank.

Depending on the model of the washing machine, the device may notify you in different ways about a failure with water supply. In devices with a display, error coding takes one of the following forms:

• ERROR2;
• ERR2;
• E2;
• E02.

In Candy machines without a display, a failure is indicated by flashing indicators. In the case of error E02, this is a series of two blinks, after which there is a break of several seconds, and then the blinks are repeated again. Which lights flash at the same time depends on the model of the washing machine.The main thing here is not the location of the indicators, but the number of blinks.

Causes and solutions

To eliminate a problem situation, you need to act consistently. First, those nodes are checked, the normal operation of which can be restored even on their own.

Self-draining

If the Candy washing machine constantly fills with water, as evidenced by the characteristic noise from pouring water, but the tank remains empty, self-draining occurs. This situation is associated with incorrect installation of the device..

According to the operating rules of the Candy device, the drain hose must be raised above the level of the tank. This position does not allow water to spontaneously flow into the sewer. The solution to the problem is to correctly install the washing machine in accordance with the manufacturer's requirements.

Lack of water in the system

If water does not flow into the Candy machine at all when starting the wash, need to check:

• availability of water in the water supply system;
• position of the tap that shuts off the water to the washing machine.

If the shut-off valve is closed, it should be opened. If there is no water in the system, the washing process will simply have to be postponed.

Slow water intake

If water fills the Candy very slowly, the message E02 may appear on the display. This situation may be due to several reasons:

• low pressure in the water supply;
• The water supply tap to the machine is not fully open;
• Fill filter clogged.

First you need to make sure that the water pressure in the water supply system is normal and that the tap is fully open. After this, you need to check the condition of the filler filter mesh.

To clean the Candy fill filter you need to do the following:

1. Turn off the water supply to the washing machine.
2. Disconnect the machine from the electrical network.
3. When disconnecting the hose from the washing machine, a small amount of water may spill out, so you should prepare a rag in advance.
4. Move the washing machine away from the wall so that you have access to its rear wall.
5. Carefully disconnect the inlet hose.
6. Get the mesh.
7. Wash the mesh under water using a brush.
8. Place the filter in its original place.
9. Connect communications.
10. Check the operation of the washing machine and make sure there are no leaks at the entrance of the inlet hose into the machine.

If the mesh is damaged, it must be replaced.

Control unit malfunction

Error E02 in some cases appears due to a random failure and is not systemic in nature.

To restore normal operation, you can try reloading the washer - turn it off and after a few minutes - start it again.

To completely reboot, you must not only turn off the device by pressing the button, but also remove the plug from the outlet.

In rare cases, there is a possibility that the control unit requires repair. It is advisable to entrust the diagnostics of the board and restore its functionality to a specialist. In case of serious damage, the control board is completely replaced.

Fill valve problem

The water supply fill valve in the Candy washing machine consists of a membrane and the body itself. The membrane is opened by an electromagnetic coil. If a part fails, it is replaced with a new one..

What to do if there is a problem with the valve - you can watch the video:

Failure of the pressure switch

Pressostat is a sensor that measures the water level in the device. If this element malfunctions, the following situations are possible:

• water does not pour in at all;
• water is constantly filled and drained;
• more water is collected than normal.

The reason for this situation may be the failure of the pressure switch due to a breakdown, or its blockage.

Wiring fault

Faulty wiring in the pressure switch circuit can also lead to problems in Candy with water added. This can happen if the contacts are unreliable and become loose due to vibration during operation of the washing machine. In cases where the wires are physically damaged, for example by rodents, twist them or change the entire cable at once.

Call the master

If a failure occurs and error code E02 is issued, in some cases you cannot do without the help of a specialist.

To diagnose and repair Candy, it is recommended to contact a company that specializes in servicing household washing appliances.

Companies that have been working in the market for a long time value their reputation and provide a guarantee for the work performed. When you call a repairman on an ad, there is a chance that you will fall for scammers, and the result of such repairs is not guaranteed.

The cost of troubleshooting E02 depends on the complexity of the breakdown and can vary significantly by region and city.

For the capital, average prices are as follows:

• wiring repair – from RUB 1,500;
• replacement of the pressure switch – from RUB 1,800;
• repair of the control module – from 2,400 rubles;
• replacement of the filler valve – RUB 1,700.

The cost of new parts for replacement is not included in the cost of work and is paid separately.

Prevention measures

To reduce the problem of water filling your Candy washing machine, It is necessary to pay attention to the following preventive measures:

1. One of the reasons for clogged inlet hoses is poor water quality. To avoid this problem, it is advisable to install a filter system at the entrance to the apartment. This will protect the device from impurities and foreign fractions contained in tap water.
2. If error E02 and other codes periodically appear without obvious reasons, unstable voltage in the network can provoke faulty situations. Its surges and changes cause great harm to equipment and disrupt normal operation. The problem can be solved by installing a voltage stabilizer, connecting the washing machine strictly through it.
3. If there is low water pressure in the house, and it is not sufficient for normal operation of the washing machine, as it interferes with good water intake, it is advisable to install an additional pump.

Recommendations

When the code appears on the display E02 The following expert advice will help:

1. Before you begin diagnosing complex components, you should check the condition of systems that do not require disassembling the machine, and which can be carried out even by a non-specialist.
2. A washing machine under warranty should not be disassembled or repaired on your own.
3. If you do not have the appropriate experience, you should not undertake the repair of complex components.
4. After repair, a test run of the washing machine is required.

Conclusion

Error E02 on the Kandy washing machine display cannot remain unnoticed by the user. In most cases, the problem is solved quickly, and even without the intervention of specialists. But in difficult cases, you cannot do without consulting a specialist.