Kandy

foto41196-1Candy washing machines are in demand in Russia and European countries.

The technical and functional capabilities of the products meet the wishes of the most demanding consumer.

All important information about Candy washing machines for the buyer is presented in the article.

Country of origin of Candy washing machines

foto41196-2The product is manufactured by an Italian multinational corporation Candy Group, whose center is located in the suburbs of Milan. 1956 is the year the company was founded; in the early 2000s, it entered the Russian market.

The brand occupies a leading position in the production of household appliances in Europe, where there are more than 2,000 service centers of the company. Details - in this article.

Assembly

In addition to Italy, the assembly of washing machines also carried out in the following countries:

  • Russia (since 2005);
  • China;
  • Türkiye;
  • Czech Republic;
  • Spain.

Innovative technologies

Washing machines Candy have the following innovative components:

  • “Aqua+” – additional rinsing mode;
  • “Acoustic Comfort” – noise level reduction by 25% during spinning;
  • "Activa" - deep, intensive rinse.
  • “Mix Power System” – mixing detergent with water to supply it to the drum in dissolved form, this option reduces the temperature to 20? C, allowing you to carefully wash delicate fabrics.
  • “Smart Touch” – control the washing machine from mobile devices, download new modes through special applications.
  • “Smart Cycle” – selection of the optimal mode, depending on the owner’s lifestyle.
  • “Easy ironing” – hot steam treatment.
  • “Fuzzy Logic” - artificial intelligence, determines the quality of water, the contamination of things, the degree of loading of the drum, and selects the optimal mode.
  • “Easy Case” is a technology for collecting condensate during drying in a special tank; the condensate can be used for watering plants.

Advantages and disadvantages

To the advantages Candy brand washing machines include:

  1. foto41196-3High quality for an affordable price.
  2. Variety of models, functions, modes (more than 20 programs);
  3. Size range from compact devices to full-sized ones. There are models with a volumetric drum with a capacity of up to 8 kg. The model lines are replenished every year.
  4. Laconic, stylish design based on the “nothing superfluous” principle.
  5. Minimum noise during operation.
  6. Environmentally friendly production. Some parts and packaging are recycled with minimal emissions.
  7. Availability of additional options:
    • soaking and drying things;
    • delayed start;
    • child lock;
    • energy saving (most models have class A++ and A+++);
    • economical water consumption;
    • “anti-leakage” option;
    • imbalance control (for uniform distribution of laundry in the drum);
    • control over foam formation;
    • maintaining freshness (when laundry remains in the machine for a long time after washing);
    • NFC function – ability to control from a mobile device.

Among the disadvantages Washing machines from this company have been spotted:

  1. Fragility of external parts, frequent breakage of the lid.
  2. Reduced stability of narrow models.
  3. Sensitivity to voltage changes.
  4. Malfunctions in the functioning of the electronic unit.
  5. Lack of overflow sensor on some models.
  6. Spin does not work if the drum is not full enough.
The application for control from a tablet or smartphone is installed only in the Android operating system.

Device

Basic set of Candy washers includes the following elements:

  • commutator motor;
  • hatch blocking device;
  • tank with drum;
  • drum cuff;
  • metal case;
  • water fill valve;
  • drain pump;
  • inlet hose;
  • shock absorbing system;
  • bearing unit;
  • control Panel;
  • heating element;
  • temperature sensor;
  • pressure switch;
  • dispenser;
  • garbage filter.

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Dimensions and weight

Standard front loading machines are 60/40/85. For machines with vertical loading, the depth is up to 63 cm, for narrow ones - only 33-40 cm. The width of compact ones under the sink is 51 cm, depth - 46-50 cm, height - 70-85 cm.

Classic models of Candy cars weigh about 50-63 kg. Narrow and compact do not have noticeable differences in weight, since their stability is important.

Comparison with equipment from other brands

Comparison of Kandy washing machines with equipment from other manufacturers:

CriteriaCandyIndesitBoschSamsungLGBeko
average cost10-12 thousand13-16 thousand20-45 thousand19 thousand20-22 thousand17-18 thousand
Lifetime3-5 years8 years7-15 years8 years8 years5-7 years
DesignStylish, laconic, for every taste and color.Elegant, stylish, easily fits into any interior.Strict, laconic.Simple, discreet, for lovers of technology that does not catch the eye.Stylish, ergonomic.Attractive, stylish.
MinusesNon-separable drum, fragility of parts, expensive repairs.Noise and vibration during operation, frequent breakdowns of the heating element, failure of the heating element.High cost, expensive repairs, fragility of the lock on the lid, long delivery of spare parts.The appearance of leaks, noise, low quality plastic.Long wash cycles, high cost.Frequent breakdowns of the shock absorber system, malfunctions of the control unit, expensive repairs.

Comparison of Kandy and Veko washing machines - in this article, Kandy and Indesit - in this.

Service life and warranty duration

foto41196-5The operating time of the washing machine depends on the manufacturer and build quality. Models made in China and Italy occupy fourth position in the ranking; their service life is up to 8 years.

The warranty period is 12 months from the date of purchase. The guarantee is valid if you have the following documents:

  • warranty certificate;
  • cash or sales receipt;
  • ID cards.

Serial number

For front-loading machines, the serial number is located on the inside of the loading hatch; for vertical-loading models, the serial number is located on the inside of the baseboard or under the hatch door. Sometimes the number is indicated in the device passport and warranty card.

The serial number provides information about the model, year of manufacture, batch, power, voltage consumption. The serial number is also useful when contacting a service center to replace failed spare parts, which can be easily found in the factory database by number.

How to use?

The developers took care of the simplicity and convenience of the interface. After installing the device (it is better to have a specialist do it), it is important to study the instructions and clean the machine body of stickers, packaging, tape, and foam blocks. Then you should activate it in test mode.

The launch takes place with an empty drum in order to wash off the factory lubricant and check the serviceability of the machine’s functions.

To start you need:

  • pour detergent into the left compartment of the drawer;
  • plug the power cord into the outlet;
  • select a long mode with high temperature;
  • close the hatch door;
  • turn on the water supply tap;
  • click on the “Start” button.

At the end of the wash, a sound signal will be heard, after which the hatch door can be opened 2 minutes later.

You can find out how to connect the washing machine to communications here, How to turn it on - Here. How to use the machine, read in this article about washing time - in this, decoding of icons - here.

Cleaning the rubber seal and filter

foto41196-6Dirt often accumulates on the cuff. To wash the cuffs, you can mix vinegar, lemon, baking soda, or use special products.

After each wash cycle, the rubber cuff should be wiped dry.

The filter can be found under a small cover on the front side cars. After turning off the water supply, the filter is removed, and a container is placed under the lid for the spilled water and debris.

The filter itself is washed under running water with baking soda or special cleaning agents for washing machines. You can find out how to clean the filter here.

Washing modes

All Candy brand cars operate in the following washing modes:

  1. Quick – 30 minutes.
  2. Daily wash - 59 minutes.
  3. Delicate – designed for delicate fabrics.
  4. Manual - imitates gentle washing in a basin, spinning at low speed.
  5. Eco Mix 20 - economical mode at 20? C, intended for mixed laundry.
  6. Wash in cold water.
  7. Washing sportswear.
  8. Wash without spinning.
  9. Additional rinse.
  10. Super rinse.

Reboot

The reason for rebooting is often short-term failures and freezes that are not related to breakdowns.

Reboot steps:

  • press “Start” and hold for 10 seconds to stop the program;
  • For older models, the selector switch must be moved to the neutral position.
If the manipulations are successful, the control panel indicators will turn green and then go off.

A full reboot may also be required:

  1. Move the program switch knob to the neutral position.
  2. Hold the Stop/Start button for 5 seconds.
  3. Disconnect the device from the power supply, then turn it on and start a new wash.

You can find out how to restart the Kandy washing machine here.

Simply-Fi app: how does it work?

foto41196-7Representatives of the company have developed a special application for controlling equipment at a distance.

Application features:

  • informing;
  • remote device control;
  • notifications;
  • support, advice;
  • new features for the device.

You can download the application via the Internet or Google Play, create an account on the website, launch the application, select the washing machine model, and indicate its serial number. If the connection is successful, a notification will appear.

How to choose a suitable washing machine?

When choosing, you should proceed from:

  • own needs,
  • financial opportunities,
  • size of the room,
  • technical characteristics of the washing machine.

Particular attention should be paid to the following parameters:

  1. The preferred loading type is top (vertical) or front (horizontal). Vertical loading is suitable for tight spaces. The second option saves space thanks to its narrow design and a hatch that opens upward. Front-loading washing machines can be built into furniture. This technique is suitable for rooms with a large area.
  2. The maximum drum load varies from 3 to 10 kg, the choice depends on the needs of a particular family.
  3. Color and design.
  4. Dimensions – full-size machine/narrow/compact. For example, a front-loading machine with a height of 70 cm can be installed under a sink or sink. There are models of the Aquamatic series, made in a mini version. Such machines will easily fit into the floor of your desktop and save space.
  5. Washing/spin class/drying option available. Machines of classes A and B demonstrate maximum operating efficiency.
  6. Installation type – built-in/free-standing.
  7. Control method: electronic touch/mechanical push-button.
  8. Rotational capacity of the drum and degree of spin.
  9. Washing programs.
  10. Automatic drying function available.
  11. Noise level.

Price range

The table shows the average price for Candy washing machines depending on the type of load, class, availability of steam processing and drying functions:

Standard modelsNarrow modelsCompact modelsSteam functionDrying function
Front loading17 020 -22 50014 700- 21 40017 000-22 00023 490 — 27 90023 490 -34 000
Vertical loading22 000 -25 00022 900 -26 90020 560 — 23 660

Top 3 best-selling models with photos, prices and reviews

GVSW40 364TWHC

Model with free-standing installation type, touch control, a large number of useful functions (automatic weighing, steam supply, drying by residual moisture and others).

Disadvantages: noisy spin.Average price: 22,000 rub.

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CS4 1052D1/2

One of the most popular models due to the ratio of price and functionality. Loading type – frontal, maximum load -5 kg, washing class – A.

Includes useful programs such as:

  • economical washing of children's clothes,
  • prewash,
  • control over foaming and imbalance.

Of the minuses: noisy, insufficiently reliable child lock. Average price: RUR 14,990

foto41196-9

CST G282DM/1

A vertical loading machine with a capacity of up to 8 kg of laundry. Will fit well into the interior of small rooms.

It features a large number of useful functions and programs, such as:

  • weighing things before washing,
  • stain removal program,
  • hygienic wash,
  • possibility of changing temperature during washing,
  • control from a smartphone.

The only negative is that the cuvette is difficult to clean. Average price of the model: RUR 23,660.

foto41196-10

A review of Candy washing machines with dryers is presented in this article, narrow models - in this, machines under the sink - here, with vertical loading - Here. The rating of Kandy washing machines can be found in given publications.

Possible faults

Program stop, no water draining. Possible when the drain system, filter or hose is clogged. You should check the pipe and pump.

The liquid is not poured in - check the start of the wash; the start of the program may be delayed. The machine does not turn on/off - check that the filter is working properly, the plug is plugged into the socket, and the hatch is sealed.

There is no heating - scale may form on the heating element due to the hardness of the water. It is recommended to use special products to prevent scale. The machine does not spin - the drum may be overloaded, the load should be reduced.

A number of breakdowns are repaired exclusively in service centers:

  • there is no response when pressing the buttons;
  • Filling/draining of water does not stop;
  • the washing duration has changed over time;
  • presence of extraneous noises and odors;
  • the drum stopped rotating.

You can find out about Kandy washing machine repairs here.

Error codes

If there is a malfunction of the washing machine, the self-diagnosis system will notify you of an error. Devices with a display will display an error code on the monitor; a washing machine without a display will indicate the problem by blinking one of the indicators:

  1. foto41196-11E01 – the tightness of the door closure is broken. Reasons: cuffs were deformed, a foreign object got in, failure.
  2. E02 – inability to draw water, or slow water supply Causes: clogged, broken valve, filter, hose).
  3. E03 – water drainage is disrupted. Reasons: malfunction of the drain pump, pressure switch.
  4. E04 – excess water level in the tank. Causes: malfunction of the water level sensor, malfunction of the inlet valve.
  5. E05 – the water heating function does not work. Reasons: failure of the heating sensor, malfunction of the control module.
  6. E07 – engine rotation too strong. Reason: technical generator malfunction.
  7. U09 – engine failure.

Read more about Kandy washing machine error codes Here.

Conclusion

The range of Candy brand washing machines is quite wide. The developers took into account all the criteria by which consumers prefer technology: price, quality, dimensions, design and functionality.

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