What does error E32 mean on a Bosch washing machine and how to fix it?
Modern Bosch washing machines are reliable equipment that is equipped with a self-diagnosis function. In case of malfunctions and violations of the washing cycle, the device displays the corresponding error code on the display.
Depending on this encoding, you can determine the cause of the abnormal situation and solve the problem. One of the possible situations is code E32.
What does error code E32 mean for a Bosch washing machine, how to detect a malfunction and fix it, we will tell you further.
Content
Decoding the code
Code E32 on the display of a Bosh washing machine indicates strong vibration and rocking of the drum during the spin phase. Self-diagnosis determines the presence of an imbalance and, because of this circumstance, stops the work cycle. Most often, the E32 code appears when spinning at high speeds, from 1,000 and above.
Error E32 indicates that a situation has developed in the drum and tank system that threatens stable operation. Ignoring this point can cause serious damage and, as a result, lead to very expensive repairs.
The weight of the laundry initially placed in the drum must comply with the manufacturer's recommendations for the specific model and type of material.
Reasons for the occurrence and ways to solve the problem
There can be various reasons for an imbalance in a Bosh drum. The most common situation is overweight or underweight, preventing the machine from spreading out the laundry in the drum during the spin cycle.
Overweight
If the Bosh drum contains more items than recommended, there may be an overweight.
Wet things clump into a heavy lump, which causes the drum to vibrate violently. Overload creates an increased load on the involved components, which accelerates their wear and often provokes breakdowns.
The solution to the problem is to open the hatch door when the cycle is stopped and take out some of the things. After this, continue washing as normal.
Underweight
If there are too few items in the drum, an imbalance may also occur. The Bosh washing machine does not always manage to distribute, for example, just one T-shirt or one kitchen towel evenly in the drum. A small item becomes crumpled and literally “sticks” to the walls of the drum.
The solution to the problem is to add a few more items to the drum and continue washing. In this case, the device will be able to evenly distribute things in the drum and will no longer display error code E32.
Unremoved shipping bolts
When transporting an old Bosh washing machine to a new location or delivering a new one from a store, shipping bolts are used. This practice is typical not only for Bosch, but also for other manufacturers.
The bolts are designed to secure the tank and hold it in a fixed position while moving the washing machine. After the washing machine is installed in its intended place, the bolts located on the rear wall of the device are removed. Instead, special plugs are installed.The removed shipping bolts should be kept in case the washing machine has to be transported.
If the new washing machine breaks down due to the transportation bolts not being removed, the warranty does not cover such repairs.
How to remove the transport bolts can be seen in the video:
Incorrect installation of the Bosch washing machine
According to the rules, a Bosh washing machine must be installed on a flat, non-slip surface. The vibration during washing and spinning will depend on how well and steadily the machine stands.
The best option for flooring is tiles and concrete. If the surface is slippery, pads on the legs of the washing machine or a special mat will help solve the problem.
In order to install the Bosh washing machine without tilting, a building level is used. The legs of the washing machine can (and should) be tightened so that the device stands level and does not wobble.
Bearing failure
Bearing wear first manifests itself as noise and even rumbling noise during spinning. If the process of destruction of the unit has already begun, then sounds uncharacteristic of normal operation will be present even during washing.
In addition to noise, worn bearings increase vibration. As a result, code E32 may appear as the amplitude of the drum movement increases and an imbalance occurs.
Worn bearings require replacement. This is a rather complicated repair that is carried out almost completely by disassembling the washing machine.
Failure of shock absorbers
The shock absorption system in Bosh washing machines is implemented using dampers located under the tank and springs on which the tank is suspended. With significant wear, the dampers cease to fulfill their main task of stabilizing the position of the tank under load.
But in those cases when the tank begins to sway chaotically from a slight push, we can talk about weakened shock absorbers. Poor tank stabilization results in large range of motion and the appearance of an imbalance with the display of E32 encoding.
Worn parts must be replaced with new ones, which are selected taking into account the specific model of the washing machine. There is a trick that allows you to briefly extend the life of old dampers. To do this, you need to smear a special lubricant that is already on the parts, distributing it over the entire surface of the cylinder. But this solution is temporary, and the need to replace dampers cannot be avoided.
How to replace shock absorbers - in the video:
Weakening the springs
The springs, which are located on top of the tank, have high rigidity and rarely require replacement. If for some reason they become unusable, they are all replaced, even if only one is worn out.
Damage to the counterweight
There is a counterweight on the washing machine tank. This organization is intended to stabilize the position of the tank and dampen high vibrations, making the structure itself heavier.
If the counterweight is deformed or begins to collapse, then it can no longer cope with its task.. At the same time, the stability of the tank, drum and the washing machine itself is disrupted, and vibration and shaking increase.As a result, error E32 appears.
Call the master
In cases where error E32 appears regularly, in order to establish the cause of the problem and carry out repairs, you can seek help from a company that repairs washing machines. Finding such companies is not difficult on the Internet. There you can read customer reviews and get acquainted with their impressions of the work of the masters.
The cost of the work depends on the complexity of the breakdown and is based on the company’s price list. In the capital, the average cost of work is:
- replacement of bearings - from 4000 rubles;
- removal of transportation bolts – from 1000 rubles;
- replacement of shock absorbers - from 2200 rubles;
- replacement of springs - from 2000 rubles;
- replacement of counterweight - from 1800 rubles.
After the repair is completed, the technician starts the washing machine for testing. Before leaving, he issues a guarantee for the work performed. During repairs, parts may need to be replaced. Their cost is paid separately by the customer.
Preventive measures
In order not to encounter error E32, It is necessary to follow preventive measures when using Bosch washing machine:
- After the washing machine is installed, the transport bolts should be removed immediately.
- The washing machine should be installed level.
- The drum should not be overloaded, as this accelerates wear and leads to equipment breakdowns.
- Significant underloading of the drum is also undesirable, as is overloading, as it leads to imbalance.
Recommendations
When error E32 appears, they may The following recommendations can help:
- If the bearings begin to deteriorate, they need to be replaced. Delaying in solving the problem can lead to damage to other components of the washing machine and even to staining of the things placed in the drum.
- Repairs involving disassembly of a washing machine can only be carried out if you have the appropriate skills.
- Before you begin disassembling the washing machine, it should be de-energized and disconnected from the water.
- Before you begin repairs, you should make sure that you have all the necessary tools.
- New shock absorbers should only be selected that are similar to the previous ones. You should not install models that are more rigid or that do not match in size.
- Shock absorbers are replaced only in pairs.
Conclusion
Protection against imbalance of the Bosh washing machine (E32) is an important function that allows you to prevent serious damage to the device. When a warning code appears, it is necessary to analyze the condition of the washing machine, determining the cause of the imbalance.
If it's a user error, the problem is easily solved, but in some cases, for example, when bearings are worn, qualified assistance may be needed.